Office Coordinator

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. As the face of the office, you'll create a welcoming experience for colleagues, candidates, and visitors while managing the front desk area. You'll also play a key role in maintaining our dynamic workplace, helping keep a 50,000+ square-foot facility running smoothly and supporting a team of 100+ colleagues. This is a great opportunity for someone who enjoys connecting with people, staying organized, and making a positive impact on the day-to-day employee experience. PRIMARY RESPONSIBILITIES Be the heartbeat of the office by creating a welcoming, organized, and engaging environment for employees, candidates, and visitors. This highly visible role serves as the face of the office and plays a critical part in supporting the day-to-day experience for more than 100 colleagues across a 50,000+ square-foot facility . Key Responsibilities: Serve as the first point of contact by greeting visitors, answering incoming calls, and managing incoming and outgoing mail. Maintain a professional, inviting, and well-organized front desk and reception area. Help oversee the daily operations and upkeep of our 50,000+ square-foot office, ensuring workspaces, common areas, and meeting rooms are clean, safe, and fully functional. Manage office supplies, equipment, and vendor relationships, including inventory management, ordering, and coordinating repairs or maintenance as needed. Keep break rooms, kitchens, and common spaces stocked, organized, and employee-ready. Coordinate food trucks, catered lunches, employee appreciation events, and other office engagement activities. Create, organize, and facilitate fun and motivating sales contests, recognition programs, and culture-building initiatives. Support new hire onboarding by preparing workstations, coordinating office logistics, and helping create an exceptional first-day experience. Assist employees with administrative tasks, including scheduling meetings, managing calendars, preparing documents, and other office support needs. Perform general office duties, including filing, scanning, photocopying, and maintaining records. Collaborate with leaders and cross-functional teams to support business objectives and enhance the employee experience. Maintain knowledge of company policies, procedures, and services while serving as a resource for employees and visitors. Ensure compliance with health, safety, and workplace standards while promoting a positive and productive office environment. KNOWLEDGE, SKILLS & ABILITIES Exceptional customer service and interpersonal skills with a positive, can-do attitude. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Excellent verbal and written communication skills. Proficiency with Microsoft Office Suite and other business applications. Ability to work independently while effectively collaborating with colleagues across the organization. Strong attention to detail and follow-through. Creative mindset with the ability to develop employee engagement activities and office events. Effective time management skills and ability to consistently meet deadlines. High level of professionalism, reliability, and adaptability. EDUCATION & EXPERIENCE High school diploma or equivalent required; some college coursework …

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