Office Assistant – Bilingual (English/Spanish) Preferred

Office Assistant SunLife Gutters | Seffner, FL (Tampa Bay) | Full-time | On-site Monday – Friday Company Overview SunLife Gutters is a leading provider of seamless gutter and home exterior services, with established operations in the Tampa Bay and Orlando markets. The company is a portfolio company of Bluebird Capital, a private equity firm dedicated to building a national platform of best-in-class home services businesses. We are committed to operational excellence, disciplined execution, and delivering an exceptional experience to every customer we serve. Position Summary SunLife Gutters is seeking a highly organized Office Assistant to support administrative and financial operations at our Tampa Bay location. This is a high-impact position responsible for ensuring the accuracy, efficiency, and continuity of daily business operations, including customer communications, scheduling, billing, accounts payable, payroll preparation, and regulatory compliance. The Office Assistant reports to the Regional Operations Manager and partners closely with portfolio-level accounting leadership. The ideal candidate is detail-oriented, dependable, and capable of managing multiple priorities in a fast-paced, growth-oriented environment. This position offers a clear pathway for professional advancement within a growing organization. The Office Assistant works in close partnership with SunLife's dedicated virtual assistant team, which provides extensive day-to-day support with customer communications, lead management, scheduling, and administrative tasks. This is an individual contributor role; all supervisory and oversight responsibilities remain with the Regional Operations Manager. Key Responsibilities The following responsibilities are carried out in collaboration with, and with extensive support from, our virtual assistant team. Customer Relations and Scheduling (supported by the virtual assistant team) Work alongside the virtual assistant team to respond to inbound customer inquiries via phone, email, and text in a timely and professional manner Support the virtual assistant team in distributing incoming leads promptly and equitably Assist with coordinating estimates, installations, and service appointments in Jobber, including on-site coordination of crews and materials Assist with follow-up on outstanding quotes and pending projects Resolve customer inquiries and escalate concerns to management as appropriate Maintain complete and accurate customer and project records in Jobber Billing, Collections, and Project Documentation Record and apply customer payments to the appropriate accounts on Jobber Document all cash and check payments on the day of receipt, including supporting photographs, customer information, and payment amounts Verify that required pre- and post-project photo documentation is complete prior to project close-out and crew compensation Prepare a weekly accounts receivable aging report and manage collection follow-up Accounting and Accounts Payable Record and classifyexpense transactions in Ramp Online in accordance with established accounting guidelines Receive, log, and code vendor invoices, and prepare a weekly accounts payable summary for approval Ensure all financial records are complete and current in advance of each month-end close Payroll Administration Compile weekly hours, job assignments, and production data from field leadership Calculate gross wages, commissions, and production-based compensation in accordance with each employee's pay structure Submit payroll to the Regional Operations Manager accurately and on schedule for approval Compliance and Vendor Management Reconcile company credit card activity and report any unauthorized transactions Maintain current insurance certificates, vendor W-9 forms, credit applications, and renewal documentation Manage procurement of office and field supplies Operations Support and Administration Serve as an on-site point of contact for sales, field operations, and t…

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