Office Assistant
Families First Home Care ServicesJob Summary The Office Assistant is responsible for supporting the daily administrative and operational functions of Families First Home Care Services. This position requires an organized, dependable, professional, and self-motivated individual who can manage multiple responsibilities, prioritize tasks, and work independently while maintaining effective communication with management, employees, clients, families, and community referral sources. The Office Assistant will assist with office organization, administrative duties, community outreach, referral development, marketing activities, inventory management, supply purchasing, and general business operations. The ideal candidate will demonstrate initiative, strong organizational skills, professionalism, and the ability to recognize what needs to be done without constant supervision. Essential Job Responsibilities 1. Administrative and Office Support Assist with daily office operations and administrative functions. Maintain organized physical and electronic files. Assist with preparing, organizing, copying, scanning, and filing documents. Answer incoming calls and respond to general inquiries professionally. Communicate messages and important information to appropriate personnel. Assist with maintaining office calendars, schedules, and appointments. Maintain a clean, organized, and professional office environment. Handle confidential business, employee, and client information appropriately. 2. Organization and Task Management Develop and maintain daily and weekly task lists. Prioritize assignments according to urgency and importance. Complete tasks in an organized and timely manner. Monitor outstanding assignments and follow up as needed. Anticipate office needs and take appropriate initiative. Communicate delays, concerns, or incomplete assignments to management. Provide updates on completed tasks and ongoing projects. 3. Community Outreach and Referral Development Assist with identifying potential referral sources and community partners. Visit physician offices, hospitals, rehabilitation facilities, discharge planners, social workers, senior organizations, and other community partners. Introduce Families First Home Care Services and explain available non-medical home care services. Distribute business cards, brochures, referral information, and promotional materials. Maintain professional relationships with existing and potential referral sources. Follow up with referral contacts and document outreach activities. Identify community events, health fairs, and networking opportunities. Represent the agency professionally during community visits and business events. 4. Marketing and Promotional Activities Assist with preparing marketing materials and promotional items. Help organize community events, health fairs, and referral campaigns. Ensure promotional materials are available and properly organized. Assist with distributing agency information throughout the service area. Support social media and other marketing activities as assigned. Identify opportunities to increase community awareness of the agency. 5. Office Supplies and Inventory Management Monitor office supplies, promotional materials, and general inventory. Maintain an organized supply area. Identify items that need to be replenished. Prepare supply requests and obtain management approval before purchasing. Assist with placing approved orders. Pick up office supplies and promotional materials when necessary. Maintain receipts and submit purchase documentation to management. Monitor spending and avoid unnecessary purchases. 6. General Operational Support Run approved business errands as needed. Assist with preparing materials for meetings, orientations, and events. Help coordinate office projects and special assignments. Assist management with administrative projects. Perform other reasonable duties related to office operations as assigned. Required Qualifications and Skills High school diploma or equivalent required…