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Office Assistant

OTTAWA VALLEY DENTURE CLINIC
12 hours ago
Full-time
On-site
Pembroke, ON, Canada
Indeed

Overview We are looking for a organized, and technology-focused Office Assistant to join our team. This position combines administrative duties with clinical support, offering the opportunity to work closely with patients and staff while contributing to a smooth, welcoming clinic environment. The successful candidate will be comfortable managing multiple priorities, learning new systems, and adapting to the changing needs of a busy healthcare setting. Strong communication, attention to detail, initiative, and time-management skills are essential. The ideal candidate enjoys working with people, takes pride in staying organized, and is confident working independently while remaining a collaborative team member. This role is well-suited to someone who enjoys a varied workday and is motivated by the opportunity to support both efficient clinic operations and a high standard of patient service. Duties Provide office administration and reception support, maintain smooth office workflows, and assist with patient flow. Assist with inventory management, ordering, filing, and organization of laboratory materials and supplies. Prepare treatment rooms and operatories for patient appointments and maintain a clean, organized, and welcoming environment. Sterilize dental instruments and ensure compliance with infection control and safety protocols. Assist the denturist during appointments and clinical processes as needed. Provide laboratory support for all functions related to the fabrication of dentures, including scanning, and digital denture workflows. Use digital technologies in denture fabrication, including digital scanning, case management, and 3D print production. Prepare, operate, maintain, and troubleshoot digital scanners, 3D printers, and other laboratory equipment. Manage patient records, digital case files, and case documentation accurately and confidentially. Maintain lab case logs, track case statuses, and assist with scheduling pickups and deliveries. Perform general cleaning and maintenance of clinic and laboratory areas. Stay current with emerging digital denture technologies, workflows, and industry advancements. Work independently, manage time effectively, and perform other related duties as required. Skills Legally eligible to work in Canada. Previous experience in a dental, denture, or healthcare support role is considered an asset, but not necessary. Strong attention to detail, manual dexterity, and ability to multitask. Be able to work and manage daily workflow independently. Excellent communication and problem-solving skills. Ability to work independently and meet deadlines. Strong computer skills and aptitude for learning new digital technologies and software. Experience with digital workflows (scanning/printing) is an asset, but not necessary. Knowledge of dental anatomy, materials, and techniques is an asset, but not necessary. Compassionate, patient-focused approach with a commitment to high-quality care and service. Pay: $21.00-$25.00 per hour Expected hours: 35.0 – 38.0 per week Work Location: In person

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