Office Administrator / Inventory Specialist

Office Administrator / Inventory Specialist Alan Miller Jewelers Job Type: Full-time Pay: Competitive hourly compensation based on experience Work Location: In person Join Our Team at Alan Miller Jewelers! Are you a highly organized, detail-oriented professional who enjoys keeping a busy business running smoothly? Alan Miller Jewelers is seeking a dependable and motivated Office Administrator / Inventory Specialist to support our daily operations, inventory management, customer service, repairs, special orders, and administrative responsibilities. This position is ideal for someone who enjoys organization, problem-solving, working with numbers, managing multiple responsibilities, and supporting a team. We are looking for someone who takes pride in accuracy, follows through on commitments, and understands the importance of exceptional customer service. Jewelry industry experience is preferred but not required. We welcome qualified candidates with experience in office administration, inventory management, bookkeeping, retail operations, customer service, and administrative support. What You'll DoInventory Management & Merchandise Processing Receive, unpack, inspect, and process incoming merchandise. Accurately enter new inventory into the point-of-sale system. Verify product descriptions, costs, retail prices, and vendor information. Print and attach merchandise tags and ensure items are properly identified. Photograph merchandise when necessary for inventory records and customer presentations. Coordinate merchandise placement with the sales team. Maintain organized inventory records and accurate stock counts. Assist with physical inventory counts and inventory reconciliations. Monitor incoming merchandise, stock balancing, and vendor returns. Help identify fast-selling products, aged inventory, and merchandise requiring attention. Assist with merchandise transfers, price updates, and inventory adjustments as directed. Maintain organization and security of merchandise in the office, stockroom, and designated storage areas. Jewelry Repairs & Special Orders Accurately enter jewelry repairs and special orders into the store's operating system. Ensure customer information, merchandise descriptions, instructions, and due dates are documented correctly. Coordinate repairs and special orders with jewelers, vendors, and management. Track the status of repairs and special orders to ensure timely completion. Follow up with vendors and repair departments regarding outstanding items. Inspect completed repairs and incoming special orders for accuracy and quality before customer notification. Communicate with customers regarding repair status, special orders, and completed merchandise. Maintain accurate documentation for items being shipped, received, or transferred. Help resolve discrepancies and communicate concerns to management. Ensure completed items are properly documented and ready for customer pickup. Office Administration & Bookkeeping Support Maintain accurate office records, reports, invoices, and administrative documentation. Enter and reconcile vendor invoices and merchandise receiving records. Assist with accounts payable and basic bookkeeping functions as assigned. Support QuickBooks entry, invoice processing, and expense tracking when applicable. Organize financial and operational records for management review. Maintain accurate filing systems, both electronic and physical. Prepare administrative reports and assist management with daily operational needs. Monitor office supplies, packaging materials, and operational inventory. Assist with ordering supplies and maintaining appropriate stock levels. Maintain confidentiality when handling customer, employee, and financial information. Identify opportunities to improve administrative efficiency and accuracy. Shipping, Receiving & Vendor Coordination Prepare merchandise, repairs, and special orders for secure shipping. Receive incoming shipments and verify contents against packing …

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