Office Administrator/ Dispatcher

Office Administrator/Dispatcher Job Overview We are seeking a detail-oriented and organized Office Administrator/Dispatcher to join our team. This role is vital in ensuring smooth daily operations, effective client communication, and efficient dispatching of service technicians. The ideal candidate will have strong administrative skills, experience with customer service, and familiarity with accounting and financial software. Knowledge of ServiceTitan and dispatching for a plumbing company is a plus. This position offers an engaging work environment where attention to detail and excellent communication are essential. Duties Manage daily office operations, including scheduling, correspondence, and record keeping Serve as the primary point of contact for client communication, providing professional and courteous customer service Coordinate and dispatch service technicians efficiently using relevant software tools, with familiarity in ServiceTitan being advantageous Handle confidential information with discretion and professionalism Maintain accurate records using spreadsheets and accounting software to track job details, billing, and client information Assist with basic accounting tasks such as invoicing, expense tracking, and financial data entry Support the team with administrative tasks to ensure operational efficiency Communicate effectively with clients, vendors, and team members to facilitate smooth workflow Ensure compliance with company policies and procedures in all administrative activities Qualifications Proven experience in office administration or dispatching roles; experience in accounting is preferred Proficiency in Microsoft Office Suite (Word, Excel) and familiarity with spreadsheets for data management Experience working with accounting software and financial software applications Strong customer service skills with the ability to communicate professionally both verbally and in writing Ability to handle confidential information responsibly Knowledge of ServiceTitan or similar dispatching software is a plus; experience in plumbing or service industries is beneficial Excellent organizational skills with attention to detail and multitasking abilities Ability to work independently as well as part of a team in a fast-paced environment This position plays a crucial role in supporting our operational success through effective administration and dispatching. We welcome candidates who are proactive, reliable, and eager to contribute to our team’s growth. Pay: $17.00 - $25.00 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Paid time off Retirement plan Work Location: In person

View the full posting and apply