Office Administrator – AR, Billing & Dispatch
MasterTech HVAC and Plumbing Inc.About us MasterTech HVAC & Plumbing is an established multi-trade mechanical contractor serving Halifax and the surrounding area, with divisions in HVAC, plumbing, gas, electrical and renovations. We’re a busy, close-knit team, and our office keeps everything running. The role We’re looking for an organized, dependable person to manage accounts receivable and billing, dispatch residential service calls, and support our office and field teams with day-to-day administration. What you’ll do Manage accounts receivable: invoicing, payment posting, collections follow-up and aging reports Prepare and send customer billing accurately and on time Take residential service calls and dispatch them, scheduling technicians and keeping customers updated Cover for other divisions during staff vacations and sick days Enter data for jobs, invoices, customer records and other office systems Handle general office administration: phones, email, filing and correspondence Support owners, managers and field staff with administrative tasks as needed Help with other critical clerical work as priorities shift What we’re looking for Experience in accounts receivable, billing or office administration Dispatch, scheduling or customer service experience is an asset Strong attention to detail and accuracy with numbers Comfortable with computers, spreadsheets and accounting software (QuickBooks / Sage] an asset) Clear, friendly phone manner and good communication with customers and coworkers Able to juggle shifting priorities and stay calm and organized in a busy office Able to show initiative in times of need Flexible and willing to learn other roles to help cover the team Experience in the trades or construction is an asset, but not required What we offer Full-time, steady weekday hours with no evenings or weekends Medical and dental benefits after 3 months RRSP with company matching up to 5% after 3 months Variety in your day, plus training across our divisions A supportive team and a stable, growing local company Pay: $22.00-$24.00 per hour Expected hours: 35.0 – 45.0 per week Benefits: Casual dress Dental care On-site parking RRSP match Work Location: In person