OCM & Supplier Management Lead
Lumen Solutions Group Inc.Company Description
Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Ent
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erprise Transformation.
Job Role: OCM & Supplier Management Lead
Job Location: Washington, DC (Remote with Quarterly Travel required for PI Planning at D.C. or Wilmington, DE)
Job Type: Contract
Job Summary
We are seeking an experienced OCM & Supplier Management Lead to improve supplier management processes, streamline procurement operations, and drive the adoption of standardized digital workflows and governance practices. The ideal candidate will have experience in supplier/vendor management, process improvement, organizational change management (OCM), reporting and dashboards, vendor risk management, and stakeholder engagement.
This role will partner with Procurement and business stakeholders to strengthen supplier lifecycle management, improve operational visibility, establish performance measurement frameworks, and ensure compliance with organizational policies and requirements.
Key Responsibilities
• Assess existing supplier management processes, manual workflows, trackers, templates, tools, and reporting practices to identify gaps, risks, redundancies, and improvement opportunities.
• Facilitate stakeholder workshops to gather requirements, validate processes, assess dashboard needs, and support the adoption of new tools and templates.
• Document current-state and future-state workflows and support the digitization and standardization of supplier management activities.
• Develop training materials, communication plans, job aids, user guides, and other resources to support change adoption.
• Create and standardize templates, playbooks, checklists, process maps, and standard operating procedures (SOPs) for supplier intake, onboarding, SOWs, RFIs, RFPs, performance management, and offboarding.
• Develop dashboards, scorecards, metrics, and reporting models to monitor supplier selection, onboarding, contract status, supplier performance, risk indicators, compliance, and outstanding action items.
• Partner with Procurement and business stakeholders to improve supplier selection governance, evaluation criteria, scoring methodologies, and decision documentation.
• Support the development of a supplier performance management framework, including KPIs, scorecards, governance cadence, escalation procedures, and continuous improvement initiatives.
• Identify supplier compliance gaps and recommend controls to ensure documentation, approvals, contract artifacts, security requirements, and policy requirements remain complete and audit-ready.
• Support vendor risk and financial management activities, including risk assessment, remediation planning, issue resolution, and escalation.
• Develop and execute organizational change management strategies to drive adoption of supplier management processes, tools, and new ways of working.
• Build trusted relationships with stakeholders and facilitate effective communication across Procurement and business teams.
Required Skills And Qualifications
• Experience in supplier management, vendor management, procurement operations, process improvement, digital transformation, or governance initiatives.
• Strong understanding of the end-to-end supplier and contract lifecycle, including intake, selection, onboarding, performance management, risk management, compliance, renewals, and offboarding.
• Demonstrated experience converting manual processes into structured, repeatable digital workflows with defined governance, ownership, and controls.
• Experience developing dashboards, KPIs, scorecards, metrics, and reporting routines using tools such as Power BI, Tableau, Excel, SharePoint, Jira, Confluence, Figma