Ocean Import Operations Specialist

Ocean Import Operations Specialist Job Type Location Pay Range Full-Time | On-Site Renton, WA $30.00 - $36.50 per hour Job Summary The Ocean Import Operations Specialist manages ocean import shipments from origin to final delivery, keeping customers well served and shipments profitable. This position handles documents, customs coordination, carrier payments, trucking, tracking and billing. This role calls for independent judgement and make day-to-day decisions that meet customer requirements and stay within the profit targets set by the Station Manager. Key Responsibilities In this position, the Ocean Import Operations Specialist is responsible for: Documentation and customs Prepare ocean import arrival notices. Deliver documents to the customs broker on time for clearance. Get booking documents from overseas agents and offices. Carriers, trucking and payments Pay steamship lines and CFS warehouses for ocean freight and CFS charges. Create load tenders, send them to the right transportation providers, and follow up to keep delivery performance on target. Enter proof of delivery (POD) data and follow up with truckers on requests. Tracking and customer communication Track and trace shipments daily and monitor their movement. Alert customers and management when a shipment may miss its delivery commitment. Keep peers and team members informed of customer activity. Rates and quotes Request rates and follow up on those requests. Prepare and record rate quotations. Billing and accounting Invoice customers on time, accrue costs, and post shipments to the accounting system. Resolve payment discrepancies and prevent invoicing errors. Other Perform other related duties as required. Qualifications & Skills Required At least 3 years of experience in international ocean import freight forwarding. High school diploma or equivalent. Working knowledge of transportation management software, such as SAP or CargoWise. Basic proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). Clear written and verbal communication and strong interpersonal skills. Proactive problem-solving and decision-making. Highly organized, accurate and detail-oriented, with the ability to multitask. Able to work under pressure in a fast-paced environment with limited supervision. Respectful and cooperative with teammates. Preferred Broader freight forwarding background, including import regulations and documentation requirements. Familiarity with ISF, AMS, CBP and C-TPAT, and related government regulations. Knowledge of domestic transportation modes and pricing methods. Work Schedule This is an on-site, full-time role with a minimum of 8 hours per day. Arrive to the office on time with flexibility to complete all required job duties and responsibilities. Physical Demands and Work Environment While performing the duties of this position, the employee is regularly required to sit for extended periods; use hands and fingers to operate a computer keyboard, mouse, and other office equipment; and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and lift and/or move up to 15–25 pounds (e.g., files, supplies, or equipment). Specific vision abilities require close vision, distance vision, and the ability to adjust focus. The role operates in a professional climate-controlled office environment with a usually moderate noise level. Compensation Base Pay Range: $30.00 - $36.50 per hour The base pay range displayed on this job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Benefits Featured Benefits Medical, Prescription Drug, Dental and Vision coverage for you and your dependents Health Savings Account + Employer Contributions Flexible Spending Account options for Medical and/or Dependent Care Company provided Life Insurance, Short-term and Long-term Disability Insu…

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