Ocean Import Customer Service
Unipac Shipping - Continental AgencyAbout Us Since 1985, Unipac Shipping and Continental Agency has kept global supply chains moving seamlessly. From ocean and air freight to land transport and customs brokerage, we handle the complexities so our clients don't have to stress over logistics headaches. We like staying ahead of the curve with modern tech and smart automation, but we keep our culture down-to-earth. Our focus is straightforward: keep freight moving, give customers honest answers, and build a team where people genuinely learn, grow, and like showing up to work. Job Duties (Ocean Import Customer Service): Process incoming and outgoing shipments Communicate with customers while providing exceptional customer service Request quotations for shipments, schedule trucking deliveries Keep accurate shipment records Perform other duties as needed and directed by management. Desired Experience (Ocean Import Customer Service): Experience in international freight forwarding, warehousing and distribution, and/or customs clearance is a plus but not required. Training will be provided. Required Language (Ocean Import Customer Service): Read, write, and speak English fluently. Bi-lingual in any second language is a plus. Benefits Package (Ocean Import Customer Service): Medical, dental, vision and life insurance | 401(k) with employer match | Personal days, sick days, and vacation days | Annual Bonus | Complimentary yoga classes | Electric car charging stations Job Type: Full-time Pay: $23.50 - $28.50 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): How many years of Logistics, Import or Customs Brokerage experience do you have? Do you speak any Asian language(s)? Work Location: In person