OCEAN IMPORT COORDINATOR

WE ARE GROWING! CONNECTED. COMMITTED. CREATIVE. As a global team of 24,000+ connected employees in 46 countries, we pride ourselves in being the world’s preferred supply chain logistics company – applying insight, service quality and innovation to create sustainable growth for business and society. When you join our elite team, you’ll have the opportunity to do inspiring work that makes a positive difference while being rewarded with an excellent salary, superior group insurance, a matching pension plan, great perks, a pleasant culture, true work/life balance and the opportunity to help transform and grow the company. You’ll also “Walk-the-Talk” when it comes to Yusen’s 9 Core Values because they resonate with you: Communication. Openness. Customer Focus. Reliability. Teamwork. Accountability. Problem Solving. Continuous Learning. Proactivity. The OCEAN IMPORT COORDINATOR is responsible for cargo coming into the country by all modes of transport (with a focus on Ocean). They will provide customer service, perform occasional invoicing and communicate with vendors, shippers, carriers and the CBSA to ensure shipment(s) are handled with excellent attention to detail from start to finish. ESSENTIAL DUTIES & RESPONSIBILITIES: Performs efficient "break down" of consolidated freight shipments imported into the country – compiles master airway bills and breaks down consolidation into house airway bills. Verifies system generated information with actual documents to ensure accuracy. Maintains files which includes but is not limited to opening the file, entering and updating online system with applicable data elements, pre-alerting the customer, billing the file within 5 days of arrival of cargo at Port inland CY or Airport, issuing applicable forms and documents, and closing the file. Handles accounting processes, investigates rate discrepancies, monitors Accounts Receivable and files documents . Communicates clearly, timely and effectively with overseas offices, agents, customs brokers, customers and domestic vendors. Issues arrival notices, distributes documentation, tracks shipment movement from origin to destination (which may involve arranging release and delivery at destination according to customer requirements), proactively communicates status of shipments and processes “exceptions” (cargo delays, split shipments, etc.). Coordinates transfer and clearance of cargo in timely manner. Processes claims in case of damaged or lost cargo (in conjunction with their direct supervisor). Performs data entry accurately and within the required timeframe, including the submission of e-Manifest House Bill and other data required by CBSA or other government departments. Use of YUNAS, other Yusen or third-party system will be required. Assists other departments as necessary to balance departmental workloads. Understands and complies with all Company Policies & Procedures including Health & Safety. Understands and complies with Kaizen standards and requirements. MINIMUM REQUIREMENTS: High School Diploma. Three (3) years previous Ocean Import experience in the Freight Forwarding or Logistics industry. Excellent interpersonal skills for interaction with customers and prospective business. Accurate data entry skills. Ability to learn new processes quickly. Ability to fluently read, write and speak English and French. Proficiency in Microsoft Word and Excel. Works the standard schedule of 35 hours per week; however, job requirements will include additional and/or extended work time as the business dictates. Please note that this is a HYBRID POSITION . A combination of on-site attendance and work from home is required. Yusen Logistics (Canada) Inc. is an equal opportunity employer and values diversity, equity, and inclusion in its workforce. We encourage applications from all qualified individuals and are committed to providing accommodations for people with disabilities throughout the recrui…

View the full posting and apply