Ocean Import Coordinator – CargoWise Experience Preferred

Job Summary The Ocean Import Coordinator manages import freight movements from booking through delivery, coordinating shipment details, documentation, and updates across customers, carriers, and internal teams. This role supports reliable supply chain operations and responsive customer relationship management. Duties Coordinate ocean import shipments with carriers, 3PL partners, customers, and colleagues; track milestones and resolve routine delays. Prepare and verify shipment records, documents, and data entry in CargoWise or related systems, including AS400 where applicable. Communicate shipment status, address service concerns, and support account management through accurate, timely follow-up. Assist with rate discussions, negotiation, and B2B sales or inside sales coordination when needed, partnering with sales management. Your impact: Clear shipment updates help customers plan confidently and enable colleagues to keep freight moving. Experience Required: Strong organization, accurate data entry, clear communication, and practical coordination skills are essential for managing shipment details, timelines, and customer updates. Preferred: Ocean import, freight, supply chain, or 3PL experience; familiarity with CargoWise or AS400; and strengths in customer relationship management, account management, negotiation, B2B or inside sales, or sales management are advantageous. Pay: $45,000.00-$55,000.00 per year Benefits: Casual dress Company events Dental care Life insurance On-site parking Vision care Work Location: In person

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