Ocean Import Coordinator
Kelly ServicesWe are hiring for an Ocean Import Coordinator
Location: Torrance, CA
Pay: $25 per hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job type: Temp-to-hire
We’re seeking a dependable, detail-oriented Ocean Import Coordinator to support import shipments and deliver responsive service to customers. In this role, you’ll coordinate with origin offices, customers, and internal teams to help shipments m
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ove accurately and on schedule.
Responsibilities
• Confirm shipment details with origin offices to initiate shipments.
• Receive and review customer orders and shipping documents, including SLI, EIN, and credit applications.
• Verify fees, customer profiles, standard operating procedures (SOPs), and shipping rates against quotes and customer instructions.
• Monitor shipment progress, review pre-alerts, and share handling instructions with operations.
• Coordinate shipment details and resolve questions or exceptions with customers and document-processing teams.
• Identify shipment issues, communicate them to the appropriate parties, and follow through toward resolution.
• Keep customers informed about shipment status, delays, and exceptions.
Qualifications
• Strong attention to detail and organizational skills.
• Clear communication and customer-service skills.
• Dependable, punctual, and trustworthy.
• Professional and respectful when working with customers and colleagues.
• Able to work effectively in a fast-paced environment.
• Previous experience in ocean freight, imports, or logistics is preferred.
Interested? Apply today!
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