Ocean Import Coordinator

US Ocean Import Operation – Role Overview The US Ocean Import Operation role is crucial in ensuring the smooth and efficient movement of goods from international ports to their final destinations in the United States. This position involves managing import documentation, coordinating with carriers and customs brokers, and ensuring timely cargo delivery while maintaining compliance with US regulations. Success in this role means ensuring on-time shipments, minimizing delays, optimizing costs, and maintaining excellent customer relationships . The ideal candidate will be detail-oriented, proactive, and able to navigate complex logistics challenges while working in a fast-paced, team-oriented environment. This role plays a vital part in the company’s global supply chain strategy , directly impacting operational efficiency and customer satisfaction. Responsibilities Manage and track ocean freight shipments from origin to final delivery, ensuring timely and efficient transportation. Handle all import documentation (Bill of Lading, Arrival Notices, ISF filings, Customs Entry, Delivery Orders) in compliance with US import regulations. Coordinate with carriers, freight forwarders, customs brokers, and warehouses to facilitate smooth cargo movement. Monitor and resolve shipment issues, delays, or discrepancies by proactively communicating with relevant stakeholders. Ensure compliance with FMC, CBP, and other regulatory requirements , including tariff classifications and import duty calculations. Optimize freight costs and service levels by negotiating rates and selecting the best carriers and routes. Maintain accurate shipment records and provide customers with timely updates on their cargo status. Collaborate with internal teams (Sales, Operations, and Finance) to align logistics processes with business goals. Qualifications Experience: 2+ years in ocean import operations, NVOCC, or freight forwarding . Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (preferred but not required). Skills: Strong knowledge of US import regulations, customs clearance, and ISF filing . Proficiency in freight management systems (CargoWise, SAP, or similar platforms) . Excellent problem-solving skills and ability to handle multiple shipments simultaneously. Strong verbal and written communication skills to interact with vendors and clients. Ability to work in a fast-paced, deadline-driven environment . Preferred Mandarin Speaker Job Type: Full-time Pay: $40,000.00 - $60,000.00 per year Language: Mandarin (Preferred) Ability to Relocate: City of Industry, CA 91746: Relocate before starting work (Required) Work Location: In person

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