Ocean Export Manager

Ocean Export Manager
Location: Houston, Texas
Industry: International Freight Forwarding / Logistics
Employment Type: Full-Time
Position Summary
DIHO Consulting is currently recruiting an experienced Ocean Export Manager for a client in the Houston area. This position will oversee ocean export operations, lead and support the export team, and ensure international shipments are handled accurately
...
, efficiently, and in compliance with applicable requirements.
Key Responsibilities
• Manage daily ocean export operations and department workflow.
• Lead, train, and support Ocean Export Coordinators and operational staff.
• Coordinate FCL and LCL export shipments from booking through final destination.
• Work with steamship lines, trucking providers, overseas agents, customers, and vendors.
• Review bookings, routing, rates, Bills of Lading, and export documentation.
• Monitor shipments and resolve delays, documentation issues, and operational exceptions.
• Maintain compliance with U.S. export requirements and internal procedures.
• Manage carrier and vendor relationships.
• Handle escalated customer and shipment issues.
• Monitor productivity, service levels, operational performance, and profitability.
• Work closely with sales, customer service, accounting, and other operational teams.
• Identify opportunities to improve efficiency, processes, and customer service.
Qualifications
• Previous ocean export and international freight-forwarding experience required.
• Supervisory or management experience strongly preferred.
• Strong knowledge of FCL/LCL ocean export operations.
• Knowledge of international shipping documentation and U.S. export requirements.
• Strong leadership, customer service, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced logistics environment.
• Experience with freight-forwarding or transportation management systems preferred.
DIHO Consulting USA LLC
Recruiting on behalf of a confidential Houston-area client.
Skills:
Accounting, Consulting, Customer Escalations, Customer Support/Service, Documentation, Freight Forwarding, Leadership, Logistics, Maintain Compliance, Multitasking, Operations, Organizational Skills, People Management, Problem Solving Skills, Process Improvement, Profit & Loss, Regulatory Compliance, Sales, Shipping Documents, Supplier Relationship Management (SRM), Trucking, Vendor/Supplier Relations
DIHO Consulting USA

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