OCC Assistant Manager - Bilingual Korean/English
ConfidentialOCC Assistant Manager - Bilingual Korean/English The OCC Assistant Manager will assist in overseeing all activities related to Glovis Consolidation Center (CC) operations. The OCC Assistant Manager will provide leadership and guidance to Glovis EV staff and ensure that customer satisfaction is met and exceeded. The OCC Assistant Manager will be a key player in enforcing compliance of safety standards and leading operational planning and KPI development, while promoting operational efficiency and the timely flow of customer services. Department: Consolidation Center/Operations Reports to: Operations Manager Schedule: Monday-Friday, 1st Shift (Rotating weekends and overtime may be required) (Schedule is subject to change based on production requirements) Location: Onsite, Ellabell, GA 31308 (Must have the ability to commute within the neighboring facilities for meetings, events, etc.) Responsibilities for an Operations Assistant Manager: Manage staff and subcontractor in day-to-day department activities and ensure policies and procedures are carried out to achieve established company goals and objectives. Provide leadership with effective engagement by coordinating team efforts to achieve KPI goals in areas such as Safety, Quality, Productivity, Customer Experience, Employee Engagement and Cost. Manage costs and implement goals to reduce and prevent loss while maximizing profits. Manage and Process for RFQ from potential customers. Conduct monthly finance closing on AP/AR invoices and present requested documentation from related parties. Establish, implement, and enforce all Standard Operating Procedures (SOP) for Consolidation Center (CC) operations. Lead operational planning and determine manpower and labor needs to meet productions goals. Investigate root causes of issues, implement corrective actions, and initiate continuous improvement activities to remove process barriers, reduce waste, and improve efficiencies. Record, organize, and analyze operational data to prepare weekly/monthly logistics reports on stock level, spending/costs, downtime, manpower, shortage, etc. Communicate effectively with the customer by relaying issues and acting as a liaison between supporting vendors and upper management. Recruit, train, motivate, and evaluate employee performance and engage in employee development by providing feedback and coaching. Other duties as assigned. Qualifications for an Operations Assistant Manager: High School Diploma, GED, or equivalent is required Bachelors degree in Supply Chain, Logistics Management, or related field is preferred At least 5 years of experience in a leadership or supervisory role in a fast-paced logistics assembly production environment required. At least 8 years of logistics, warehousing, distribution, or relevant field High volume inventory movement/management is required Strong knowledge with Microsoft Office applications, especially Excel as well as basic office software (printer, scanner, PC, etc.) is required Ideal strengths for this position include a bias for action, detail oriented & date driven, fast paced, and the ability to multitask under pressure Promote a positive work environment for the team members, focusing on teamwork and associate continued development Process Flow & Continuous Improvement Conflict Resolution & Leadership Skills Korean and English proficiency for communication with customers and logistics partners Physical Demands for an Operations Assistant Manager: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to stand, walk, reach, and lift repeatedly throughout shift. Ability to bend, turn, and use peripherals as required to operate equipment safely within company standard operator procedures. Able to lift, stack, and/or pull products off shelves, …