NY Site Operations Lead

Recruiting Agency: Hire By Addi Hiring Company: INNOVA Location: 415 West 50th Street, New York, NY 10019 Department: Supply Chain Reports To: Head of Supply Chain Job Description Hire By Addi is recruiting on behalf of INNOVA for a Site Operations Lead to coordinate daily operations at its New York technical service hub. This position is responsible for technician scheduling, spare parts inventory, equipment logistics, and communication between field technicians and internal departments. Key Responsibilities Oversee daily administrative and operational activities at the technical hub. Coordinate technician schedules, service appointments, and operational priorities. Manage spare parts inventory, including receiving, storage, allocation, and distribution. Maintain accurate shipment, inventory, warranty return, and parts-usage records. Perform inventory counts and investigate discrepancies. Prepare equipment and parts for upcoming service appointments. Coordinate with Supply Chain, Technical Support, and Customer Service teams. Identify and escalate scheduling conflicts, equipment shortages, and service delays. Maintain accurate operational documentation and reports. Qualifications Experience in site operations, logistics, inventory management, or a related field. Strong organizational and communication skills. Experience coordinating schedules and managing competing priorities. Familiarity with inventory management, CRM, or service-management systems. Ability to work independently and resolve operational problems. Application Process Applicants will be evaluated based on their relevant experience and qualifications. Qualified candidates may be contacted for an initial screening interview. About the Recruiting Agency Hire By Addi is an independent recruiting agency assisting INNOVA with hiring for this position. Hire By Addi is coordinating recruitment and initial candidate screenings on behalf of the hiring company. The selected candidate will work directly for INNOVA, not Hire By Addi. There are no fees for candidates to apply or participate in the recruitment process. Pay: $80,000.00 - $105,000.00 per year Application Question(s): How many years of experience do you have in operations, logistics, inventory management, or service coordination? Do you have experience managing spare parts inventory, stock counts, or equipment shipments? Have you coordinated field technician schedules or service appointments? Which inventory management, CRM, or scheduling systems have you used? Are you able to work at 415 West 50th Street in New York City on the required schedule? Describe your experience resolving inventory shortages, scheduling conflicts, or operational delays. Work Location: In person

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