NOW HIRING – CUSTOMER SERVICE & SHIPPING ASSISTANT

Job Summary As a Customer Service & Shipping Assistant, you’ll keep customer interactions and order fulfillment moving smoothly. You’ll answer questions, support sales, enter order details, and help prepare shipments with care. Your impact: Clear, timely customer support and accurate shipping coordination help clients get the information and service they need. Responsibilities Respond to customer inquiries by phone and in writing, using professional phone etiquette and clear client communication. Provide customer service and client services support, resolve routine issues, and direct complex concerns to the appropriate team member. Assist with sales and outbound calling, and process transactions that may involve cash handling. Complete data entry, update customer and order records, and use Microsoft Office and other computer tools to support daily work. Coordinate shipping tasks, organize order information, and communicate shipment details to customers and colleagues. Requirements Strong English communication skills, including clear writing, active listening, and professional phone communication. Customer service problem-solving ability, organizational skills, accurate typing, and attention to detail. Technical proficiency with computers and Microsoft Office; able to learn relevant systems and follow established processes. Customer support, call center experience, shipping, sales, data entry, or cash handling experience is helpful but not required. Bilingual or multilingual skills are welcome, along with experience supporting customers from varied backgrounds. Pay: $19–$22/hour, depending on experience. Schedule: Part-time, 24–30 hours per week, between 8:00 AM and 2:30 PM. Location: Whittier, CA 90606. Apply: Send your resume to ehernandez@beyondseating.com Pay: $19.00 - $22.00 per hour Expected hours: 30.0 per week Benefits: Flexible schedule Paid time off Work Location: In person

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