Non-Emergency Medical Transportation Driver-AMB/Wheelchair
Balance HomeCare Services IncJob Overview Join our dedicated team as a Non-Emergency Medical Transportation (NEMT) Driver specializing in Ambulatory and Wheelchair services! In this vital role, you will provide safe, reliable, and compassionate transportation for individuals requiring medical appointments, therapy sessions, or community outings. Your energetic and positive attitude will ensure passengers feel comfortable and cared for during every trip. This position offers an opportunity to make a meaningful difference in people's lives while utilizing your driving expertise and excellent customer service skills. Applicants must be committed to safety, punctuality, and delivering exceptional service in a fast-paced environment. Duties Safely operate commercial vehicles including vans and wheelchair-accessible buses to transport clients to medical appointments, community events, or other destinations. Assist passengers with boarding, disembarking, and wheelchair assistance while ensuring their safety at all times. Follow all traffic laws, transportation safety regulations, and emergency response procedures for transportation to maintain compliance and passenger safety. Conduct pre-trip vehicle inspections to ensure the vehicle is in optimal condition; report any maintenance issues promptly. Provide excellent customer service by communicating clearly with passengers, addressing their needs, and managing behavior when necessary. Respond quickly to traffic changes or delays by adjusting routes efficiently while keeping passengers informed. Maintain accurate logs of trips, mileage, and passenger information in accordance with company policies and state/local laws. Skills Proven experience driving buses, vans, or transit vehicles with a strong understanding of traffic laws and commercial driving regulations. Knowledge of transportation safety regulations including vehicle codes, emergency stop procedures, and heavy lifting techniques. Ability to assist passengers with wheelchair mobility and provide compassionate support for senior citizens or individuals with disabilities. Excellent communication skills in English; multilingual abilities are a plus for serving diverse communities. Familiarity with school bus driving, paratransit services, or transit bus operation is highly desirable. Strong attention to detail in vehicle inspections, documentation, and adherence to safety protocols. Experience working with children or providing childcare is beneficial; ability to manage passenger behavior effectively. Ability to respond swiftly to traffic changes or emergencies with calmness and professionalism. Knowledge of child discipline policies and behavior management techniques when working with young passengers. Physical capability for heavy lifting and prolonged periods of sitting or standing during shifts. Join us as a Non-Emergency Medical Transportation Driver—AMB/Wheelchair! Bring your passion for safe driving, exceptional service, and making a positive impact on our community’s health and well-being. We value your dedication to safety and compassion as you help transport those who need it most! Pay: $18.00 - $21.00 per hour Expected hours: 20.0 – 40.0 per week Benefits: 401(k) matching Referral program Experience: Non emergency transportation driver: 1 year (Required) License/Certification: NEMT certification (Required) Shift availability: Day Shift (Preferred) Ability to Commute: Norfolk, VA 23508 (Required) Ability to Relocate: Norfolk, VA 23508: Relocate before starting work (Required) Willingness to travel: 25% (Required) Work Location: In person