Non-Emergency Medical Transportation Driver

Job Overview As a Non-Emergency Medical Transportation Driver, you’ll help clients travel safely and comfortably to medical appointments and other scheduled destinations. You’ll operate a passenger vehicle, van, or shuttle, follow local routes, and provide clear, respectful communication throughout each trip. This is a paid position. Responsibilities Pick up and transport clients according to scheduled trips, assisting with boarding and exiting as needed. Use GPS navigation to follow local driving routes and communicate delays or trip updates to clients and dispatch. Follow traffic regulations and applicable state transportation requirements; support client safety and privacy. Perform manual handling and heavy lifting when required for mobility equipment or passenger assistance, using safe practices. Inspect vehicles, report maintenance needs, and keep the vehicle clean and ready for service. Qualifications Must possess a valid driver's license with a clean and safe driving record. Must follow all traffic laws, safety procedures, and applicable state transportation regulations. Must have strong communication and customer service skills, with a professional, patient, and dependable attitude when assisting passengers. Must be comfortable operating passenger vans and vehicles equipped for wheelchair and gurney transportation. Must be physically capable of assisting passengers with boarding, exiting, and safely securing mobility equipment. Mandatory Lift Test: All applicants must successfully complete a physical lift test during the interview process to determine whether they meet the physical requirements necessary to be deployed in the field. Mandatory Drug Screening: All hired applicants are required to complete a drug screening within three (3) days of their hire date, in accordance with company policy and applicable law. Must be able to perform physically demanding duties, including lifting, pushing, pulling, bending, and assisting with patient transportation. Must be able to safely operate wheelchair lifts, ramps, securement systems, and other transportation equipment after receiving appropriate training. Must demonstrate proper patient handling techniques and follow all company safety protocols. Must be punctual, reliable, and able to maintain assigned transportation schedules. Must maintain a professional appearance and treat all passengers with dignity, respect, and compassion. Must be able to follow dispatch instructions, communicate delays, and report any incidents or safety concerns immediately. Must be comfortable using GPS navigation, mobile applications, and electronic dispatch systems. Must conduct required vehicle inspections and report mechanical issues or safety concerns before operating a vehicle. Must maintain passenger confidentiality and follow applicable privacy requirements. Previous experience in NEMT, medical transportation, paratransit, delivery driving, bus, shuttle, chauffeur, or limousine services is preferred. Familiarity with local routes, vehicle maintenance, and passenger transportation procedures is a plus. Must be willing to complete all required company training and demonstrate competency before being authorized to transport passengers independently. Pay: $19.00 - $21.00 per hour Expected hours: 40.0 per week Benefits: Company car Free parking Fuel card On-the-job training Opportunities for advancement Referral program Work Location: In person

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