Night Warehouse Manager

We are seeking an organized and deadline-driven Night Warehouse Manager to lead overnight cross-dock, sorting, and courier dispatch operations at NOW Courier. NOW Courier is a premier, fast-paced logistics provider handling critical, same-day routing—including medical logistics, palletized freight, and scheduled e-commerce distributions. Principal Function: This role is fully responsible for the overnight facility, ensuring that high-volume shipments are accurately sorted and staged for early morning courier departures. You will oversee 3rd-shift warehouse sorters and act as the primary operational point of contact for independent contractor drivers (cargo vans, sprinter vans, and dock trucks) arriving for early morning load-outs. Essential Duties and Responsibilities: Duties include but are not limited to: Overnight Shift Leadership: Directly supervise, schedule, and lead the 2nd and 3rd-shift team of warehouse sorters and material handlers, maximizing sorting accuracy and maintaining safety standards. Cross-Dock & Sorting Oversight: Manage the quick-turn unloading of line-haul trucks and the subsequent breakdown and sorting of commercial shipments, palletized freight, and specialized medical cargo. Driver & Courier Dispatch Prep: Ensure all delivery routes are accurately audited, barcoded, and staged according to strict customer SLAs before the arrival of independent contractor drivers. Logistics Technology Management: Master and utilize NOW Courier’s driver and warehouse management software to log manifests, track incoming package flows via RF scanners, resolve scanning errors, and generate end-of-shift reports. Safety & Machinery Compliance: Oversee the proper use and routine inspections of Powered Industrial Trucks (PIT), ensuring team compliance with forklift safety guidelines. Facility Security & Leadership Collaboration: Act as the primary keyholder during autonomous overnight hours; secure the building and deliver an accurate operational handoff report directly to Indianapolis Branch Manager and the incoming day shift team. Supervisory Responsibilities: This job has employee supervisory responsibilities. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Education and/or Experience: Bachelor's degree (B.A./B.S.) in business, supply chain, or operations; and five years of relevant experience and/or training; or equivalent combination of education. Previous management experience in an operations role is required. Previous experience working in logistics and distribution industry desired. Other Skills and Abilities: Forklift/PIT operation experience is required; a valid certification or ability to certify team members is a major plus. Practical experience supervising high-velocity manual and automated package sorting. Proficient with warehouse tracking systems, digital dispatch tools, and standard office applications Highly organized and detail oriented. Resourceful and creative. Analytical skills and problem-solving ability. Ability to adhere to time and attendance policies. Must exhibit professionalism and be effective working with customers, contractors, vendors, and employees. Skillfully convey information on a wide range of topics to a diverse target audience. Influencing and consultative skills are critical. Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications. Ability to be assessable to contractors and employees as determined by department standards. Ability to handle confidential information. Maintain regular and punctual attendance. Effective prioriti…

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