NEMT Dispatcher 10AM-3PM

Job Summary Join our dynamic transportation team as a Non-Emergency Medical Transportation (NEMT) Dispatcher! In this vital role, you will coordinate and manage the scheduling and dispatching of transportation services for clients requiring non-emergency medical rides. Your energetic approach and exceptional organizational skills will ensure timely, safe, and efficient transport solutions. You’ll serve as the central communication hub, liaising with drivers, healthcare providers, and clients to deliver outstanding service while adhering to all DOT (Department of Transportation) regulations. This position offers an exciting opportunity to make a meaningful difference in people's lives through reliable transportation support. Duties Coordinate daily dispatching of vehicles using transportation management systems and vehicle dispatch software to ensure efficient routing and timely pickups. Manage multi-line phone systems to handle incoming requests, schedule rides, and provide real-time updates to drivers and clients. Utilize GPS and GIS tools for route planning, traffic monitoring, and optimizing transportation logistics. Maintain accurate data entry in transportation management systems such as Oracle Transportation Management, ensuring all records are current and precise. Communicate effectively with drivers, healthcare facilities, and clients via phone calls and internal communication channels to confirm schedules, address issues, and relay important information. Ensure compliance with DOT regulations by monitoring driver hours, vehicle safety standards, and documentation requirements. Support shipping & receiving activities related to freight or supplies needed for transportation operations when applicable. Requirements Proven experience with transportation planning, logistics, or fleet management is highly preferred. Strong knowledge of GIS, GPS technology, and transportation management systems like Oracle Transportation Management. Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and reporting purposes. Outstanding communication skills with phone etiquette expertise for managing customer service interactions professionally. Ability to operate vehicle dispatch software and internal communication tools effectively. Familiarity with road transportation operations, shipping & receiving processes, and freight handling procedures. Knowledge of DOT regulations related to vehicle safety, driver hours of service, and transportation compliance standards. Strong analysis skills for route optimization and problem-solving during daily dispatch activities. High level of organizational skills with attention to detail in data entry and record keeping. Embark on a rewarding career where your coordination skills help deliver essential services! We’re committed to fostering a vibrant work environment that values your dedication while providing opportunities for growth within the transportation industry. Pay: $17.25 - $19.25 per hour Expected hours: 25.0 per week Work Location: In person

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