National Sales Operations Specialist
EBIN NEW YORKJOB TITLE: National Sales Operations Specialist REPORTS TO: NAT SALES OPS, MGR DEPT: National Sales CLASSIFICATION: EXEMPT, FT ABOUT EBIN NEW YORK EBIN NEW YORK is a leading beauty brand specializing in hair care, cosmetics, lashes, and nail products since 2014. Our mission is to empower beauty enthusiasts with innovative, high-quality products that celebrate diversity and individual expression. ROLE OVERVIEW EBIN NEW YORK is seeking a detail-oriented and highly organized National Sales Operations Specialist to support day-to-day operations for national retail accounts. This role is responsible for coordinating order fulfillment, inventory, retailer and product compliance, account documentation, reporting, and cross-functional activities to ensure accurate and timely execution of sales operations. The ideal candidate is proactive, detail-oriented, and comfortable managing multiple priorities while working closely with internal teams, retailers, manufacturers, and vendors in a fast-paced environment. DUTIES & RESPONSIBILITIES 1. Order & Distribution Operations Manage the end-to-end retail order fulfillment process, from order receipt through shipment and invoicing. Coordinate shipment schedules and prepare required shipping documentation in accordance with retailer routing and labeling requirements. Ensure accurate billing and payment tracking and assist with resolving freight-related discrepancies. 2. Inventory Management Monitor inventory levels against open orders and retailer demand, identifying potential shortages, overstock, or discrepancies. Coordinate with Purchasing and Warehouse teams on stock availability, replenishment, and inventory allocation across accounts. 3. Regulatory & Product Compliance Support product regulatory compliance with applicable federal and state requirements (e.g. FDA, Prop 65) Prepare and maintain product safety and regulatory documentation, including Safety Data Sheets (SDS), product registrations, and retailer compliance submissions. Coordinate third-party product testing and maintain supporting documentation for product claims. 4. Retailer Compliance & Account Support Support national retail accounts by ensuring products and documentation meet retailer-specific compliance and ingredient requirements. Prepare product information and documentation for line reviews, new item setups, and planogram submissions. Support onboarding for new retailers and platforms. 5. Reporting & Cross-Functional Coordination Prepare regular reports on order activity and account performance, identifying key trends, changes, and areas requiring follow-up. Coordinate with internal teams (Sales, Design, Purchasing, Warehouse, IT), manufacturers, and vendors to support account requirements and meet retailer deadlines. Coordinate trade show activities, including registration, booth logistics, vendor communication, and post-show follow-up. QUALIFICATIONS & SKILLS Bachelor’s degree in Business Administration, Supply Chain, Marketing, or a related field preferred, not required. Entry-level candidates and recent graduates are welcome to apply; relevant internship or work experience is a plus. Strong attention to detail with excellent organizational and time management skills. Proficiency in Microsoft Excel and Microsoft Office; experience with ERP, order management, or retailer platforms is a plus. Strong analytical and problem-solving skills with the ability to manage multiple priorities and meet deadlines. Ability to learn new systems and processes quickly and work effectively in a fast-paced environment. WHAT WE OFFER Competitive salary and benefits package. Lots of other perks – for ex: Meal Support program, Health/Vision/Dental/Life Insurance, etc. Opportunity to work with a passionate and innovative team. Career growth and development opportunities. A dynamic and inclusive work environment. HOW TO APPLY Interested candidates are invited to submit a resume through Indeed or directly by email to resumes@ebinn…