Multi-Site Quality Manager

Position Summary The Multi-Site Quality Manager leads a team of Quality professionals (e.g., inspection, compliance, engineering) to drive manufacturing quality process improvements at a larger single site or across multiple sites within a division. This role owns execution and sustainment of the Quality Management System (QMS) in complex environments with variation in products, processes, and customer/market requirements. The manager routinely partners with Operations and Engineering. May oversee supplier/service provider performance with regular customer interaction as needed. The position manages multiple value streams and process improvement initiatives. Scope/ Supervision and Interaction Reports to the Plant Manager or Division Quality Manager. As a management representative for quality, manages department resources and coordinates the implementation of the quality management system between business units and locations to cost-effectively facilitate quality and compliance. Interacts routinely with all functional areas as well as with customers, field sales, regulatory agencies, division/group/corporate management, and suppliers. This role will be based out of Manitowoc, WI and will support Hose Products Division, Metals & Hose Assembly Platform with plants located in Manitowoc, WI; Greensboro, NC; Mason, MI; Davenport, IA; and Hiawatha, IA. Responsibilities QMS Ownership and Governance Owns and drives adherence to Parker Quality Process (PQP) methodologies and principles through deployment of PQP tools within the site. Lead execution and sustainment of the QMS (e.g., ISO 9001, IATF 16949, AS9100 as applicable) across complex or multi-site operations. Establish and maintain audit readiness; coordinate internal, customer, and third-party audits and ensure timely closure of findings. Own document control, training, and management review inputs; ensure compliance with regulatory and customer requirements. Manufacturing Quality Leadership Direct daily quality operations across multiple value streams (inspection, testing, nonconformance management, MRB). Ensure adherence to control plans, standard work, and change control; validate effectiveness of process controls and product verification. Monitor and improve key metrics (e.g., FPY, scrap, rework, complaints, cost of quality); drive continuous improvement roadmaps. Structured Problem Solving and Risk Reduction Lead complex root cause analysis and CAPA using A3, 8D, 5-Why, and Fishbone; verify effectiveness and prevent recurrence. Maintain and improve PFMEAs, Control Plans, and risk registers; lead SPC implementation and process capability analysis (Cp/Cpk). Oversee MSA/gage R&R, calibration compliance, and metrology practices. Supplier and Customer Engagement Oversee supplier/service provider performance where applicable: incoming quality, SCARs, audits, containment, and corrective actions. Interface regularly with customers on quality topics (e.g., significant events, corrective actions, verification of effectiveness, readiness assessments). Cross-Functional Collaboration and Project Leadership Partner closely with Operations, Engineering, Supply Chain, and CI/Lean teams to align improvements with business and technical requirements. Lead multi-value-stream process improvement initiatives; coordinate resources, schedules, and benefits tracking. People Leadership and Capability Building Lead and develop a team of quality professionals and/or inspectors; manage staffing, coaching, training, priorities, and performance. Build competency in quality tools and systems; promote a culture of accountability, data-driven decision-making, and continuous improvement. Qualifications Education and Experience Bachelor's degree required; Engineering degree preferred Minimum of 8 years of related experience Experience leading quality teams and initiatives in larger single-site or multi-site operations with diverse product/process/customer requirements. Knowledge and Skills Deep knowledge of Q…

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