Mortgage Loan Processor-Fulfillment
Gateway Mortgage ServicesOverview As a Mortgage Loan Processor-Fulfillment Partner, you’ll move mortgage applications from submission to wholesale lenders toward closing by organizing loan documentation, reviewing files for completeness, and coordinating with loan originators, borrowers, and underwriting. You’ll support FNMA conventional mortgage loans and Federal Housing Administration (FHA) and Veterans Affairs (VA) loans and CT CHFA loans while applying sound loan compliance practices. Your impact: Accurate, timely file preparation helps borrowers and lending teams move through the mortgage process with clarity and confidence. Responsibilities Navigate Loan Origination Software, Navigate Wholesale Lender websites for loan submissions, clearing conditions, completing fee worksheets. Collect, review, and track application documents, contracts, credit information, and escrow details; follow up on missing or inconsistent items. Support loan origination and processing by preparing complete files for underwriting and monitoring progress through fulfillment. Apply Truth in Lending Act (TILA), TILA-RESPA Integrated Disclosure (TRID), Fair Housing, Federal National Mortgage Association (FNMA), and other applicable loan regulations. Communicate clearly with borrowers, loan officers, underwriters, and internal partners; provide responsive customer service and document file updates. Maintain accurate records in Encompass and Microsoft Office tools, protecting sensitive information and following financial compliance procedures. Requirements Experience in Wholesale loan processing, mortgage services, mortgage servicing, lending, banking, or financial services; loan originator experience is helpful. Working knowledge of mortgages, loan documentation, credit analysis, underwriting, loan compliance, and banking regulatory compliance. Familiarity with industry financial regulations, FNMA guidelines, FHA and VA loans, TILA, TRID compliance, Fair Housing regulations, and conventional mortgage loans. Strong client and internal communication, customer service, organization, and attention to detail. Basic math skills, including 10-key typing; familiarity with Encompass, Microsoft Office, contracts, and escrow is preferred. References within the mortgage lending industry Pay: $53,200.00 - $65,000.00 per year Benefits: Professional development assistance Retirement plan Tuition reimbursement Work Location: Hybrid remote in Waterford, CT 06385