Mobile Market Manager

About Second Harvest Food Bank Second Harvest Food Bank is the leading hunger-relief organization serving South Louisiana, working to end hunger and build healthier communities through food distribution, education, and advocacy. Our Impact team leads innovative programs — including the Makin' Groceries Mobile Market — that bring nutritious, affordable food directly to communities facing food access barriers. Position Summary The Mobile Market Manager leads the planning, coordination, implementation, and evaluation of Second Harvest Food Bank's Makin' Groceries Mobile Market within their assigned region. The Mobile Market is a mobile grocery store model designed to improve access to nutritious, affordable food in food deserts and underserved and rural communities, while connecting neighbors to wraparound resources such as nutrition education, healthcare screenings, and SNAP benefits enrollment. Duties and responsibilities are subject to change to meet the needs of current and future program demand. Second Harvest Food Bank (SHFB) believes that each employee makes a significant contribution to the success of the organization, and that contribution should not be limited by the work identified, assigned tasks, and overall responsibilities. Each employee is expected to offer their talents, expertise, and services whenever necessary to help achieve organizational goals. As a supervisor, the Mobile Market Manager is expected to model the following leadership behaviors: ensure staff accountability and execution against strategic goals; invest in staff development and professional growth; foster teamwork and unity across the department; and display passion, optimism, and SHFB's core values. Accountabilities Program Planning & Operations Develop, plan, coordinate, operate, and evaluate the Mobile Market initiative within the assigned region. Develop and maintain the Mobile Market operating plan in collaboration with Impact Operations leadership. Create and manage weekly and monthly Mobile Market schedules and site logistics. Identify, assess, and approve Mobile Market sites against program goals and community need; serve as the primary point of contact for communities or organizations interested in establishing a Mobile Market. Operate and troubleshoot mobile market systems, including the point-of-sale platform and inventory database. Coordinate with the Procurement team to source food and supplies, ensuring product availability is adequate and culturally relevant to the communities served. Maintain inventory and ensure all supplies, materials, signage, and collateral are on-hand and market-ready. Manage day-to-day Mobile Market finances, including deposits and cash box balancing. Exercise independent authority over product selection and day-to-day budget decisions within approved program goals. Staff & Volunteer Supervision Supervise, train, and support the Mobile Market Coordinator, and volunteers. Assign staff tasks and prioritize workflow to ensure successful market operation. Support volunteer coordination and ensure proper delegation of on-site responsibilities. Invest in staff development and professional growth; foster a spirit of teamwork across the team. Community & Partner Engagement Conduct community outreach to identify and secure partner sites to host Mobile Market events. Build and maintain relationships with community leaders, host sites, and partner organizations. Coordinate nutrition education, cooking demonstrations, health screenings, and vaccinations with internal teams (e.g., SNAP Outreach) and external healthcare/service providers. Identify and network with local anti-hunger and nutrition education organizations. Represent Second Harvest at community meetings, events, and media opportunities, as appropriate. Data, Reporting & Compliance Ensure accurate and timely program reporting, including EBT transactions, demographics, participation, and revenue. Meet all reporting requirements, annual program goal…

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