Minority Business Office Program and Operations Manager

Department Information The Office of Economic Development and International Trade (“OEDIT”) was created to foster a positive business climate that encourages economic development through support of local and regional economic development activities throughout the State of Colorado. A comprehensive slate of programs within OEDIT’s divisions support economic development efforts for all Colorado businesses – new and expanding, traditional and emerging, small and large – including retention programs to ensure the continued competitiveness of Colorado’s economic base, and job training to keep Colorado’s workforce the best in the nation. The mission of the Minority Business Office (MBO) of the Colorado Office of Economic Development and International Trade is to advocate and support growth and development opportunities for minorities, women, and veteran-owned businesses in the State of Colorado. Description of Job POSITION The position offers full-time employment as an exempt, at-will State of Colorado Employee and the duration of the position is contingent on funding availability. The successful applicant will be responsible for promoting the interests of minority- and women-owned businesses by assisting them to create or support the growth of their businesses, disseminating available opportunities for MBO clients, and supporting operations for the current and future MBO programming. This position requires a self-starter who excels in a collaborative environment, is outgoing, enthusiastic, has a positive attitude, and good judgment. Candidates should have exceptional organizational skills and strong attention to detail; the ability to multitask and work on several assignments at the same time; strong oral and written communication skills; problem-solving acumen; and demonstrate personal integrity, confidence, diplomacy as well as flexibility. DESCRIPTION OF JOB: Colorado is a resource rich state and its most vital resource is its people. Just as we cultivate our natural resources to make Colorado a more prosperous state, so too must we invest in and cultivate our citizens. Colorado must have a supply of skilled talent to attract and keep companies and jobs, these are key underpinnings of an effective economic development ecosystem. To be competitive in the global marketplace, Colorado businesses and industries require innovation to support quality, quantity and capacity associated with talent innovation. The Program and Operations Manager manages the daily operations and compliance of the programs within the MBO. The role supports the MBO Director in three primary areas: program management & outreach, operations administrations and budget support, and data administration. This position will utilize Salesforce to track program performance, manage client data, and generate regular performance reports and documentation. The manager will be responsible for migrating Google processes to Salesforce. The ideal candidate will have experience in the following areas: Managing and processing applicant pipelines, compliance verification, and eligibility reviews for complex programs. Configuring and maintaining database infrastructure, managing data tracking fields, and generating performance metrics and custom reports. Providing operational guidance and customer support to clients and ecosystem partners. Managing high-level administrative support, complex stakeholder scheduling, and internal/external event execution. Designing operational processes for program delivery and navigating state systems, including budgeting, procurement, and invoicing. Utilizing tools like Salesforce and Google Workspace to monitor compliance and manage daily program operations. Developing marketing strategies to increase program utilization, which may include collaborating with external partners and/or conducting direct outreach efforts ESSENTIAL DUTIES AND RESPONSIBILITIES: The Manager is responsible for performing the fol…

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