MIDWAY CS & MAT SUPV

Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to support the world's greatest business jets! JOB SUMMARY: Under the leadership of the General Manager, the Customer Service and Materials Supervisor interacts with customers, operations, finance and quality to strategically harmonize customer satisfaction together with operational inventory requirements. This role is responsible for the development and management of Midway’s customer service program, including pricing analysis and strategies, estimates, quotes and all procurement requirements. The CSMS is also responsible for the development and supervision of departmental personnel. MINIMUM REQUIRED QUALIFICATIONS: 1+ years’ experience in a purchasing/procurement role, preferably in an aviation setting Proficiency in cost analysis and procurement forecasting, utilizing an ERP (Preferably Pentagon or SAP) Knowledge of supply chain management principles and best practices Strong computer proficiency that includes standard MS Office applications (Word, Excel, PowerPoint, Outlook) Strong analytical and problem-solving skills Experience managing vendor and customer relationships Ability to work collaboratively with cross-functional departments maintaining a team-focused attitude Strong English communication skills, both written and verbal Exceptional organizational skills, accuracy, attention to detail and sense of urgency Supervisory experience including supervising a stockroom PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS): Creates and analyzes pricing modules, and advises and implements recommendations to ensure consistency with sales strategies and business objectives Calculates, prepares and issues all customer estimates and quotes, and determines when requotes or discounts are necessary Manages materials resource planning (MRP) within levels adequate to ensure deliveries meet customer timelines and quote parameters, while maintaining financial inventory goals Manages and updates PO confirmation dates in Pentagon to ensure accurate information Works with controller to manage inventory financial goals, cycle counts, return to vendor parts and scrapped parts Works with suppliers and vendors to acquire most advantageous prices and delivery schedules, consistently ensuring best value for Midway Develops and maintains a protocol to hold vendors accountable for their provided delivery schedule, through regular meetings or reports Establishes and promotes effective relationships with external and internal customers that fosters company culture, and maximizes customer experience Leads collaboration with customer and cross functional internal departments regarding all customer requirements and correspondence Investigates and implements continuous improvement strategies, focusing on reducing costs and improving turn-around time Responsible for coordinating and complying with internal and external audits related to customer service and procurement Maintains and issues regular status reports for customers and colleagues Manages Duty of Vigilance and Sapin II requirements Monitors UPS Insight to advise of work orders im…

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