Metrology Manager
JJA Technical ServicesJob Summary JJA Technical Services, LLC (JJA) is seeking a Metrology Manager to lead and oversee a high-performing Metrology team supporting regulated life sciences operations. This individual will be responsible for ensuring calibration activities are executed safely, accurately, on schedule, and in compliance with applicable GxP, quality, and regulatory requirements. The Metrology Manager is a highly organized, proactive leader who thrives in a fast-paced environment and takes ownership of both the details and the bigger picture. The ideal candidate is naturally driven to keep work moving, anticipates issues before they become problems, holds themselves and others accountable, and is comfortable setting priorities and making decisions. This role is a strong fit for someone who values structure, follows through to resolution, and takes pride in running a disciplined, high-performing Metrology program. JJA is a veteran-owned technical services company supporting the life sciences industry. We are proud to be Great Place to Work Certified™ for 2025 and 2026 and recognized as a Fortune Best Workplace in BioPharma™ in 2025. Our culture is grounded in quality, accountability, integrity, collaboration, and respect. This is a non-exempt position. Key Responsibilities Manager Attributes: Demonstrates confidence and sound judgment while remaining receptive to input, feedback, and differing perspectives. Maintains a low-ego, team-first approach and is willing to step in and support the team when needed without losing appropriate leadership oversight. Balances technical detail, quality requirements, operational priorities, and people leadership when evaluating needs and making decisions. Maintains composure and effectiveness in a demanding operational environment, adapting as priorities and business needs evolve. Team Leadership: Lead and motivate the Metrology team to foster a culture of excellence, accountability, collaboration, and continuous learning. Provide guidance, mentorship, and training and career development opportunities to build technical proficiency and support professional growth. Establish clear goals, priorities, expectations, objectives, and accountabilities for Metrology staff. Evaluate performance and provide ongoing feedback. Maintain productive working relationship with peers, internal customers, and management to achieve desired outcomes. Manage scheduling of internal calibration activities through coordination with scheduler/planner to monitor workload and ensure calibrations are performed to schedule. Metrology Program Management: Develop, implement, maintain, and periodically review Metrology policies, Standard Operating Procedures (SOPs), work instructions, and best practices to support accurate, consistent, compliant, and reliable measurement activities. Oversee calibration, adjustment, and related technical activities performed in accordance with approved SOPs, manufacturer requirements, and applicable standards. Manage procurement, inventory, and calibration schedules for calibration standards and reference equipment. Review and maintain executed calibration and repair records and ensure documentation meets applicable quality and GxP requirements. Conduct proficiency evaluations to verify Metrology personnel demonstrate the knowledge and skills required for the applicable level of independent work. Ensure calibration work is performed safely and in compliance with safety requirements. Quality Assurance and Compliance: Interpret applicable regulations, standards, and industry guidance and implement sustainable solutions within the Metrology program. Perform quality system activities, including deviation initiation and investigation for Out of Tolerance events. Apply root cause analysis and corrective and preventive action principles to reduce recurrence of quality events. Ensure compliance with applicable regulatory requirements, internal procedures, and the Quality Management System. Conduct or…