Metrology Logistics Rep

Job Description BAE Systems is an organization anchored by its purpose. We’re dedicated to defending national security while pushing the limits of technology. Here, your connection to our shared mission will propel you, and our future forward. Our operations team is the best at what they do, and their work is part of why our clients trust our business. Service members rely on our products and services and it’s this team that gets everything out as efficiently as possible. We are looking to hire a Logistics professional to join our Metrology team and assume the role of Metrology Logistics Rep. You’ll work with Metrology Engineers, Calibration Coordinators, and Factory Managers and find opportunities to learn and grow in your career. You will focus on maintaining Measurement and Test Equipment (M&TE) uptime by expediting the movement of equipment through the calibration process, ensuring the factories can deliver product on time and to the highest quality standards. Most importantly, with our culture of safety and innovation, and the chance to make an impact on our business, you’ll build a career and life you can be proud of. Job Responsibilities Follows user guides and requests to status and sticker M&TE. Develops user guides and procedures. Manages the process fro the introduction of new Measurement and Test Equipment. Keeps customers informed of M&TE status information through Recall database and other media. Answers customer questions and concerns regarding M&TE calibration status. Coordinates vendor onsite calibration. Contacts vendors and coordinates the outsourcing of vendor calibrated equipment. Processes and route New M&TE to the point of use. Works with Asset Management and Gov/Prop Management to facilitate the disposition, tagging, deployment, storage, and redeployment of M&TE. Maintains an effective working relationship with supervisors and engineers so that calibration compliance can be satisfied. Assists in preparing purchase order requisitions and track requests from initiation through delivery. Maintains various files for calibration compliance, cost data, calibration recall programs, etc. Notifies supervisor of any difficulties or delays, which may affect schedules. Follows up with vendors to obtain status of equipment and expedite as required. Performs other duties and responsibilities as required. RMA (Return Material Authorization) Coordinators are responsible for managing the process of routing Test Equipment to vendors or manufacturers for repair, maintenance, or calibration. Their key responsibilities include obtaining RMA numbers from vendors, tracking and managing the status of equipment sent out for service, coordinating with vendors to resolve issues and provide documentation, and maintaining accurate and up-to-date records of RMA requests, equipment status, and documenting all vendor communications in the MetTrack Database. They troubleshoot and resolve issues related to RMA requests by communicating with vendors and members of the Metrology Organization to ensure agreed turnaround times and requested services are satisfied. RMA Coordinators provide regular reports on RMA activity, equipment downtime, and vendor performance to management. Additionally, the RMA Coordinator identifies areas for process improvement and implements changes to increase efficiency and effectiveness. They also ensure compliance to company policies and vendor requirements, and collaborate with other teams, such as logistics, engineering, and support services, to ensure smooth processing of RMA requests. Required Education, Experience, & Skills Typically a High School Diploma and 3 years work experience or equivalent experience Experience using Calibration/Maintenance recall Database’s Microsoft Office Suite proficiency Communicate effectively both orally and in writing Possess interpersonal skills involving coordinating with customers and suppliers Be able to make decisions using sound judgment wh…

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