Medical Office Assistant

About Us Le Marchand Medical Clinic is a community-focused family medical practice committed to delivering accessible, high-quality, and compassionate healthcare. We believe that excellent patient care begins with an exceptional patient experience, supported by a welcoming environment, efficient operations, and a dedicated healthcare team. Our clinic combines a patient-first approach with modern medical practices and technology to provide comprehensive primary healthcare services. We value professionalism, teamwork, continuous improvement, and a commitment to making a positive difference in the lives of the individuals and families we serve. We are building a collaborative and supportive workplace where team members are encouraged to grow professionally, contribute ideas, and take pride in delivering excellent service. We are currently seeking a motivated, organized, and patient-oriented Medical Office Assistant (MOA) to join our team. About the Role The Medical Office Assistant will play an important role in the day-to-day operations of the clinic, providing administrative and clinical support to physicians and other healthcare professionals. The successful candidate will be responsible for coordinating patient appointments, maintaining accurate medical records, supporting billing activities, assisting with clinical procedures, and ensuring patients receive a welcoming and professional experience throughout their visit. The ideal candidate has previous experience working in a medical office, a good understanding of medical terminology, proficiency with AVA EMR, and a genuine passion for patient care. Key Responsibilities Patient Services and Administration Welcome and greet patients and visitors in a courteous, professional, and friendly manner. Schedule, confirm, and manage patient appointments, including coordinating physician schedules. Answer incoming telephone calls, respond to emails, and address patient inquiries promptly and professionally. Register patients and collect, verify, and update personal, demographic, and medical information. Maintain accurate, complete, and confidential patient records in accordance with applicable privacy requirements. Manage incoming and outgoing correspondence, referrals, medical reports, and other documentation. Medical Office Operations Assist with medical billing, claims submissions, and applicable coding procedures. Support physicians and other healthcare professionals with day-to-day administrative requirements. Maintain an organized, clean, and efficient reception area and clinical office environment. Monitor office supplies and assist with inventory management and replenishment. Follow established clinic procedures, confidentiality requirements, and applicable healthcare regulations. Clinical Support Obtain and record patient vital signs, including blood pressure, temperature, and other relevant measurements. Prepare examination rooms and ensure necessary supplies and equipment are available. Support patient flow and assist with coordinating clinical activities to ensure efficient service delivery. Qualifications and Requirements Medical Office Assistant (MOA) certification is required. Minimum of one (1) year of experience working in a medical office environment. Minimum of one (1) year of experience using an Electronic Medical Records (EMR) system. Experience with AVA EMR is a strong asset Strong understanding of medical terminology and medical office procedures. Knowledge of medical billing and coding processes. Excellent verbal and written communication skills. Strong organizational, multitasking, and time-management abilities. Demonstrated ability to handle confidential patient information with discretion and professionalism. Strong interpersonal skills and a patient-centred approach. Ability to work independently while contributing effectively as part of a healthcare team. Education: High School Diploma (preferred). What We Offer At Le Marchand Medical Clinic, we recognize …

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