Medevac Dispatcher
Perimeter AviationEstablished in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin Airlines. With approximately 900 employees, we operate a fleet of 45+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft. We are based in Winnipeg and Thompson, Manitoba as well as Sioux Lookout, Timmins, Thunder Bay, and Toronto Ontario. We provide scheduled passenger and freight services to Northern Manitoba and Northern Ontario, 24/7 North American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine services. We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where our employees will feel proud of the work they do and the company they work for. We seek employees with a positive attitude in providing excellent service to the communities in our network. Position Summary Reporting to the Medevac Operations Manager and the SOCC Manager, the Medevac Dispatcher provides a flight watch system for all Medevac aircraft and Type B Dispatch operational control of Perimeter 705 aircraft outside of Flight Dispatch hours of operation. The Medevac Dispatcher is a key component in the overall operation of the Department. The main goal of this position is to coordinate Medevac flights and crews, provide flight following and guarantee on-time performance. The Medevac Dispatcher, utilizing all of the position resources available, will make the final decision to dispatch a flight with the ultimate goal of maintaining safety, customer satisfaction and operational excellence. Personal Characteristics Highly flexible, with the ability to respond quickly in a dynamic environment Professional and respectful, with a positive work attitude Timely with a high level of commitment to on-time performance is essential Motivated with the ability to work independently and as part of a team Effective verbal and written communication skills High level of respect, understanding and regard for First Nations communities Superior time management skills, multitasking skills and the ability to prioritize tasks High level of integrity, confidentiality and accountability Strong planning skills and detail-oriented Able to deal with confidential information and documentation with discretion, sensitivity and tact Able to handle stressful situations in a calm and effective manner Key Responsibilities and Accountabilities Maintain the daily flight following software, which includes each departure and arrival for every flight as per company policy Ensure that updated information be provided to Crew Scheduling as flights are booked and/or updated Ensure that all flight crew have checked in and/or been notified of their flight schedule in accordance with company policies Possess the ability to make informed decisions without compromising internal policies/procedures Demonstrate understanding and knowledge of department policies/procedures as they relate to flight control and risk, ensuring that they are applied on a consistent and ongoing basis i.e. safety/security standards, on-time performance deadlines Assist with crewing the aircraft as may be required from time to time by the Crew Scheduler Provide flight following to all Perimeter’s flights (scheduled and charters). After hours as required Maintain information, ensuring that AvAIO is updated and accurate in regards to times, delays, comments, flight numbers, etc. Interpret available weather data to aid in the decision making to dispatch flights Track all pilots, nurses, and ACP flight and duty times Maintain consistent communication with MTCC regarding status of all medevac aircraft Maintain the daily flight dispatch including preparation of the Operational Flight Plan and the flight watch function of t…