Materials Management Technical Support, Senior Manager

Job Description General Summary: Reporting to the Director, Materials Operations, this role is responsible for developing and executing the Materials Management Technical Support strategy for Manufacturing support operations, material control process design, compliant material flows, and system reconciliation in support of product commercialization. The individual will also support key Materials Management systems and processes, including change controls, risk assessments, deviations, and GMP documentation. This role provides oversight of commercial material control process development, materials management system design, warehouse material flows and performance monitoring. The Senior Manager will collaborate cross-functionally with Manufacturing, Process Development (PD), Quality Control (QC), Operational Quality, Facilities, Operations, and other stakeholders to enable compliant material flows and sustained manufacturing support. Key Duties And Responsibilities Own the development of SOPs, work instructions, and related documentation required for commercial Materials Management, and tech transfer of new products and programs Represent Materials Management at cross-functional daily management meetings, maintaining visibility to technical issues and action plans across warehouses and production staging areas Develop strategy and procedures for integrating Materials Management digital systems (ERP, MRP, WMS, Serialization, etc.) with compliant material flows. Identify Key Performance Indicators (KPI) and reconciliation processes Serve as the primary escalation point for Material Management issues; coordinate resolution with subject matter experts and communicate status to management Support deviation management, CAPA, and change control activities, as needed. Serve as the process SME for Materials Management. Support Materials Management investigations and root cause analyses Partner with Managed Service Provider program managers to monitor performance, optimize schedules, and update statements of work to support evolving business requirements Identify warehouse and material control innovations to drive efficiencies at scale Implement standard work, process confirmations, and support tiered management initiatives Design and maintain physical and system material flows, deploying Kanban systems and other methodologies to support 24x7 manufacturing Lead Technical Support initiatives, contribute to strategy development, and lead team resources to achieve Material Operations objectives. Oversee the sustained performance and continuous improvement of cell and gene therapy Materials Management processes. Ensure compliance with all regulatory, corporate, and Quality System requirements Knowledge And Skills Demonstrated experience in manufacturing support operations, warehouse management, and cGMP material control Proficient in ERP/MRP/WMS and related supply chain systems Strong technical problem-solving, technical writing, and presentation skills. Lean Six Sigma Green Belt or Black Belt preferred Strong sense of urgency, with the ability to escalate issues promptly and communicate transparently with stakeholders and management Ability to work independently with minimal supervision, manage multiple priorities, and support several projects simultaneously Strong interpersonal, collaboration, and teamwork skills Education And Experience BS or MS in Supply Chain or a related discipline or equivalent combination of education and experience 6 years of experience supporting site-based materials management in cell and gene therapy manufacturing, biopharmaceutical manufacturing, or a related pharmaceutical environment 3 years of leadership experience At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision…

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