Marketing Operations Manager

Company Description Informa Markets, a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business. We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads. Job Description This role is based in our Boulder, CO or Phoenix, AZ office. The Marketing Operations Manager is a pivotal role that supports key initiatives across marketing pillars, ensuring operational excellence, process enablement, and alignment with agile ways of working. Reporting to the VP of Marketing, this role is responsible for managing budgets, coordinating strategy cycle planning, safeguarding processes, and enabling cross-functional collaboration to drive efficiency and effectiveness across marketing activities. The Marketing Operations Manager acts as the central coordinator for supplier management, operational projects, and cross-team initiatives, including registration briefing, app briefing, and signage, working closely with digital operations and broader operations teams. By embedding agile workflows and ensuring adherence to processes, this role ensures marketing teams are equipped to deliver impactful campaigns and projects seamlessly. Role Accountability and Duties : Budget Management and Strategy Cycle Planning Oversee budget management across marketing pillars, ensuring accurate tracking, reporting, and alignment with strategic priorities. Support the strategy cycle planning process, coordinating timelines, deliverables, and cross-team collaboration to ensure alignment with organizational goals. Provide regular budget updates and insights to stakeholders, highlighting opportunities for optimization and efficiency. Process Enablement and Agile Ways of Working Safeguard marketing processes by ensuring adherence to established workflows and frameworks across teams. Act as a champion for agile ways of working, embedding iterative planning, adaptability, and collaboration into marketing operations. Identify and implement process improvements to enhance efficiency and enable teams to deliver high-quality outputs. Supplier Management Coordination Serve as the coordinator for supplier management, ensuring smooth onboarding, contract management, and adherence to procurement processes. Act as the liaison between Group Marketing Procurement, suppliers and marketing teams, ensuring alignment with project needs and timelines. Monitor supplier performance and provide recommendations for improvements or changes as needed to Group Marketing Procurement. Cross-Team Project Coordination & Execution Collaborate with digital operations and operations teams to enable key projects, including registration briefing and management, app setup, and signage coordination. Support the team in the management of deliverables as part of the marketing barter agreements across the portfolio Act as the central point of coordination for cross-functional initiatives, ensuring timely delivery and alignment with broader marketing goals. Support the implementation of tools and systems that enhance operational efficiency and project delivery. Enablement and Collaboration Foster collaboration between teams, ensuring alignment on shared goals and priorities. Provide training and support on processes and tools to enable teams to work effectively and efficiently. Performance Monitoring and Reporting Establish and monitor KPIs for marketing operations, including process adherence, budget utilization, and project delivery timelines. Analyze operational performance data to identify trends, opportunities, and areas for improvement. Provide regular updates to stakeholders, highlighting operational successes …

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