Marine Parts Advisor

Job Summary The Parts Specialist plays a crucial role in ensuring the efficient management of Shop work flow and marine parts and supplies. This position involves speaking with customers, answering emails, phone calls, overseeing the procurement, inventory control, and distribution of parts to support marine service and repair operations. The ideal candidate will possess a strong understanding of marine mechanics, marine components and demonstrate exceptional customer service skills to assist clients effectively. KEY RESPONSIBILITIES Identify, research, and accurately source parts for outboard engines, boats, and marine systems. Utilize manufacturer parts catalogs, online databases, and ordering platforms to locate correct OEM and aftermarket parts. Work directly with major outboard engine brands, including Mercury, Suzuki, and Yamaha . Navigate manufacturer websites, electronic parts catalogs, and online ordering systems. Utilize and maintain the Lightspeed software system for parts management, purchasing, inventory, and related operations. Maintain accurate inventory levels, including receiving, stocking, tracking, and organizing parts. Monitor inventory and identify parts that need to be reordered to maintain appropriate stock levels. Process purchase orders, track incoming shipments, and verify received parts against orders. Coordinate with service technicians, service advisors, and management to ensure the correct parts are available for scheduled repairs and installations. Research discontinued, superseded, and alternative parts when necessary. Maintain an organized and efficient parts department. Assist with parts returns, warranty-related parts processing, and vendor communications. Answer emails and phone calls from customers Maintain department order and cleanliness Assist in physical inventory counts Performs other duties as assigned Consistent, regular, and reliable attendance including being ready for work at the designated start time Skills Proficiency in order management systems for tracking inventory and orders. Strong procurement management skills to source parts effectively. Experience in warehouse management practices, including organization and safety protocols. Familiarity with OEM standards and specifications for Marine components. Expertise in inventory control methods to ensure optimal stock levels. Knowledge of shipping and receiving processes for efficient logistics handling. Excellent customer service abilities to address client needs promptly. Background in marine service or repair, enhancing understanding of parts requirements. Strong communication skills to collaborate with team members and clients effectively. Job Type: Full-time Pay: $23.00 - $38.00 per hour Expected hours: 40.0 per week Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you have previous experience with servicing Marine Outboard Engines? Education: High school or equivalent (Required) Experience: Service Writer/Advisor: 2 years (Required) Language: English (Required) License/Certification: Driver's License (Required) Shift availability: Day Shift (Required) Ability to Commute: Fort Lauderdale, FL 33312 (Required) Ability to Relocate: Fort Lauderdale, FL 33312: Relocate before starting work (Required) Work Location: In person

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