Manufacturing Supervisor, Returns

Company Summary: EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary: Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes team members dedicated to the success of our organization. Job Duties and Responsibilities: Candidates must be willing to participate in at least one in-person interview. The Manufacturing Supervisor provides leadership and operational support to entry-level production, warehouse, smart card room, and inventory control associates operating in a cell environment. This role oversees day-to-day operations, employee productivity, and workflow efficiency for repairing and refurbishing satellite TV receivers, while maintaining strict compliance with established quality and safety procedures. The position investigates unresolved operational discrepancies, standardizes procedures to elevate departmental output, and manages talent development across shift teams. What Success Looks Like (Objectives): Direct daily cell manufacturing workflows, assign team workloads, and optimize production schedules to maximize shift efficiency and departmental performance Investigate the history of unresolved operational issues, determine root causes for errors, and execute corrective action plans to minimize discrepancies Manage talent development by conducting interviews, onboarding new hires, evaluating employee performance, and promoting engagement across exempt and non-exempt staff Oversee inventory accuracy, cycle counting programs, and repair work-in-progress (WIP) audits in coordination with corporate inventory management teams Enforce secure handling of high-security inventory, lead site safety roundtables, and maintain OSHA compliance across facility operations Leverage AI quality management tools and workflow automation platforms to analyze productivity metrics and streamline operational reporting Skills, Experience and Requirements: Core Skills and Competencies (What you'll bring): Expertise in manufacturing cell supervision, production schedule optimization, and warehouse operations management Strong capability in inventory control methodologies, WIP auditing, cycle count management, and security protocol enforcement Advanced problem-solving skills to trace error histories, perform root cause analysis, and standardize standard operating procedures Comprehensive leadership ability to manage employee performance, conduct safety audits, resolve staff issues, and maintain OSHA regulatory compliance Proficiency in technical job duties across direct reports to effectively train, evaluate, and support frontline teams AI literacy and data interpretation capabilities to leverage operational analytics for continuous workflow optimization Minimum Requirements: Minimum Education: High School Diploma or equivalent required; Bachelor’s degree in Business, Operations Management, or related field preferred Minimum Experience: 3+ years of experience in manufacturing, warehouse supervision, inventory control, or production operations leadership Required Technical Skills: Must have at least 3 years of experience with: Direct supervision of production, inventory, or warehouse associates in a cell manufacturing environment Root cause analysis, error tracking, and procedure standardization in an operational setting Inventory accuracy management, cycle counting execution, and WIP tracking systems Visa sponsorship not available for this position Benefits: We offer versa…

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