Manufacturing Dispatch and Logistics Administrator

Position Summary: We are looking for a detail-oriented and highly organized individual to join our Operations team as a Manufacturing Dispatch & Logistics Coordinator. This role is ideal for someone with strong administrative skills, a proactive mindset, and the ability to manage time-sensitive logistics in a fast-paced manufacturing environment. This position will play a key role in supporting our Logistics & Inventory Coordinator, ensuring smooth flow of outbound shipments, preparing dispatch documentation, and maintaining inventory records. The right candidate will be a natural communicator, adaptable team player, and comfortable working within ERP systems and logistics tools. Key Responsibilities: Dispatch & Outbound Coordination Monitor and confirm readiness of customer orders before shipping (including any orders on hold) Communicate with Sales to inform them of orders requiring customer pickups. Dispatch picking lists to Shipping & Receiving department Logistics Administration Prepare and send shipping documents (BOLs, commercial invoices, packing slips) Coordinate carrier bookings and pickups with logistics partners Track shipments and escalate any exceptions or delivery issues Support international shipments by preparing required customs documentation (e.g., CERS filings). Assist with North American Shipping Processes, including Smart Border and custom requirements. Work with Sales and carriers to file freight claims when necessary. Work closely with the Logistics & Inventory Coordinator to ensure documentation accuracy and compliance Inventory Support Assist with inventory tracking and adjustments in ERP (Microsoft Dynamics AX2012) Maintain stockroom/order board visibility and escalate shortages or errors Perform data entry and cross-checks for cycle counts and inventory audits Support bi-annual company-wide inventory counts. Communication & Coordination Communicate daily with Sales and Production to align priorities Help enforce deadlines for truck readiness, especially for US shipments and SAUS coordination Qualifications: 2+ years of experience in manufacturing, shipping/logistics, or administrative coordination Strong computer skills; comfortable with Microsoft Outlook, Excel, and ERP systems (AX2012 preferred) Experience working with freight carriers, BOLs, and dispatch documents is an asset Detail-oriented with excellent organization and time management Strong written and verbal communication skills Able to work independently and take ownership of timelines and responsibilities Knowledge of gymnastics or large-format manufacturing is an asset (but not required) Proactive and analytical approach to reducing business expenses without compromising quality, safety, or operational Performance. Why This Role Matters: This role bridges the gap between production execution and order fulfillment, supporting both our internal departments and our customers. Your coordination ensures that orders ship on time, with the right documents, and with full alignment across teams. You’ll work closely with a seasoned Logistics & Inventory lead, gaining insight into how we manage large-format shipments, foam components, and custom mat builds—while contributing meaningfully to our daily operations. Job Type: Full-time Pay: $26.00-$29.00 per hour Benefits: Company events Dental care Extended health care Life insurance On-site parking Paid time off RRSP match Vision care Application question(s): Do you have a valid passport and the ability to travel to the USA? Experience: Logistics: 2 years (required) AX 12 ERP: 1 year (preferred) Language: English (required) Location: Oro-Medonte, ON (preferred) Work Location: In person

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