Manhattan WMOS/MAWM Solution Architect

Job Title: Manhattan WMOS/MAWM Solution Architect Job Location: Atlanta, GA, United States, or fully remote within the United States for exceptional candidates. Job Type: Full-time, Permanent Hiring Timeline: Immediate Reporting Line: Co-Founder, COO & SVP Enterprise Systems. Travel Expectations: Up to 50% travel, based on customer requirements. Existing Vacancy: Yes Application Deadline: Open until filled About Fulfillment IQ (FIQ) Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, operations, and technology, solving complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life. Role Overview Fulfillment IQ is expanding its Manhattan practice within our Enterprise Systems Implementation team and is seeking a senior Manhattan WMOS/MAWM Design Lead / Solution Architect to lead solution design for complex WMS transformation programs. This role is responsible for defining and governing the end-to-end Manhattan WMOS solution, translating business and operational requirements into scalable functional and technical designs, and providing clear direction to configuration and delivery teams. The Design Lead will serve as a key technical and functional authority throughout the engagement from discovery and solution design through configuration, testing, deployment, go-live, and hypercare. You will work closely with client business and IT stakeholders, FIQ delivery teams, integration teams, and automation partners to ensure the solution is practical, scalable, maintainable, and aligned with Manhattan WMOS standard capabilities. Engagements may include large retailers and 3PLs, template-based multi-site rollouts, legacy WMS migrations, complex distribution operations, and highly automated facilities involving ASRS, AMRs, WCS/MHE, sortation, conveyance, print-and-apply, parcel, and other warehouse technologies. This is a highly client-facing role requiring both deep Manhattan WMOS/MAWM expertise and the ability to lead design decisions, influence stakeholders, challenge requirements, and drive teams toward a common solution. Mandate Own the end-to-end functional and technical solution design for Manhattan WMOS/ Manhattan MAWM implementations. Translate business processes, operational requirements, and functional requirements into detailed WMOS solution designs. Establish design principles and ensure configuration teams remain aligned with approved requirements, solution architecture, templates, and design decisions. Challenge requirements and proposed customizations where standard WMOS functionality can meet the business need. Define the appropriate use of standard functionality, configuration, extensions, interfaces, and custom development. Provide design governance throughout build, testing, deployment, and hypercare. Lead integration design discussions across ERP, middleware, WCS/MHE, automation, parcel, transportation, and labeling platforms. Identify solution risks, dependencies, assumptions, and design gaps early and drive them to resolution. Serve as a trusted technical advisor to client IT and business stakeholders. Mentor WMOS consultants and help establish FIQ's Manhattan delivery standards, templates, accelerators, and reusable assets. Support pre-sales activities including solution strategy, estimates, proposals, demonstrations, and client presentations. Mu…

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