Develop and implement new sales strategies to improve partner satisfaction, strengthen brand image, and expand into additional stores in collaboration with business development teams.
Oversee store visit schedules and ensure retail execution standards are met across all partner locations.
Manage channel-level sales, distribution, inventory, and replenishment strategies.
Implement detailed channel management practices to maximize efficiency and sales outcomes.
Work closely with domestic product teams to provide feedback on product features, customer needs, and market dynamics.
Optimize product positioning to improve competitiveness.
Collaborate with North America marketing teams to adapt campaigns for maximum impact and effective execution.
Coordinate with multiple departments to resolve operational challenges efficiently.
Lead and manage a regional sales operations team, including performance evaluations, skills training, and team development.
Build a high-performance culture emphasizing execution, accountability, and collaboration.
Experience you will need:
8+ years of experience in North American offline retail operations, including 3+ years in a senior sales management role covering at least one core channel (Walmart, Sam's Club, Target, etc.).
Background in consumer products industries such as apparel, home & furniture, outdoor sports, or consumer electronics (e.g., e-bikes, smart locks) preferred.
Strong knowledge of retail store operations, merchandising standards, and replenishment processes.
Proven ability to set clear team management guidelines and performance frameworks.
Demonstrated leadership managing teams of 10 or more people, with expertise in target-setting, performance-driven management, and cross-regional collaboration.
Excellent communication, coordination, and interpersonal skills.
Bilingual fluency in English and Chinese ( Mandarin) (written and spoken) preferred.
Ability to work across U.S.–China time zones and manage international collaboration effectively.