Manager, Warehousing -Inventory Processes and Systems Optimization
DiversifiedAbout Diversified: Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology. What to Expect: At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you’re ready to grow, create, and make an impact, Diversified is the place to do it. POSITION SUMMARY Diversified is seeking a Manager of Warehousing/Inventory Process & Systems to lead the design and delivery of process standardization and systems modernization across our domestic distribution network of 26 warehouses and 12 forward operating bases supporting installation and managed services projects. The network currently operates on both Microsoft Dynamics 365 and Great Plains, supported by manual processes, homegrown tools and spreadsheet-based tracking, without a warehouse management system. Inventory is reconciled manually, shipment status is tracked through direct communication with carriers and sites, and visibility into material in transit is limited. This role will lead both process modernization efforts and Warehouse tech stack selection and implementation, inclusive of a warehouse management system, automated integration with major suppliers, and automation of tracking from shipment through receipt. The position is structured as a program role through implementation and transitions to a permanent supply chain process and systems function at go-live, with ongoing responsibility for continuous improvement and automation initiatives. The dotted-line reporting relationship to the EVP of Integration and Operations provides executive visibility and ensures program priorities remain appropriately resourced alongside daily operational demands. KEY RESPONSIBILITIES Current state assessment and process design Document existing processes at each site, including informal practices and workarounds not reflected in current documentation Design standardized network-wide processes for receiving, put-away, cycle counting, staging, kitting, pick/pack, shipping, returns, and RMA handling In partnership with Business Systems, establish the master data foundation required for a technical implementation of a warehouse management system, including item master cleanup, consistent location and bin naming conventions, unit-of-measure standardization, and on-hand balance accuracy Identify and deliver process improvements within D365 and existing tools, including structured receiving, location logic, scan-based transactions, and reporting to replace manual tracking Tool selection and implementation Lead requirements definition, RFP development, vendor evaluation, and selection recommendation for warehouse management tooling Develop the business case and total cost of ownership model covering licensing, implementation services, hardware, integration, and internal resource requirements Define the D365 integration architecture in partnership with IT and Finance, including system of record determination, transaction posting logic, and reconciliation processes Evaluate platforms against project-based distribution requirements including kitting, serialized asset tracking, project allocation, and customer-owned inventory Manage the implementation partner relationship and performance against scope, schedule, and quality commitments Plan and execute rollout, including pilot site selection, configuration, testing, cutover, training, hypercare support, and sequencing for remaining locations Supplier and carrier integration Partner with IT on the implementation of EDI and API integration with major manufacturers and distributors covering pur…