Manager, Warehouse Operations Il
Loblaw CompaniesAt Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.
We succeed through collaboration and commitment and set a high bar for ourselves and those around us.
We’re looking for adaptable people who are thrilled to join us in
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our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.
WHAT YOU WILL DO:
• Manage the overall operations of the Distribution Centre through effective forecasting, labour planning, and standardized operational processes to drive efficiencies, productivity, and cost savings.
• Drive consistent execution of standardized processes through coaching, monitoring, colleague development, and adherence to established operational procedures.
• Actively lead organizational culture initiatives to foster a positive, engaged, and high-performing work environment that supports colleague retention.
• Monitor and evaluate operational and team performance, proactively addressing challenges and ensuring consistency and accountability across all shifts.
• Review inbound and outbound volumes, assess operational capacity, and develop plans to support workflow efficiencies and outbound service requirements.
• Oversee labour scheduling and workforce planning, including union vacation planning in accordance with the Collective Bargaining Agreement (CBA), statutory holiday planning, and daily staffing requirements by function.
• Ensure appropriate training and cross-training programs are in place to maintain operational flexibility and sufficient coverage across all functions.
• Build and maintain collaborative relationships across the Distribution Centre and with key business partners, including Replenishment, Scheduling, Retail, and Transportation.
• Lead, coach, and evaluate the performance of Senior Supervisors and their teams, providing ongoing feedback, development, and support to achieve operational targets.
• Champion a safe, positive, and inclusive work environment by promoting health and safety standards, colleague engagement, and accountability.
• Lead change management initiatives and process improvements to enhance operational effectiveness and support business objectives.
• Foster productive union-management relationships, ensuring consistent adherence to the Collective Bargaining Agreement and effective resolution of workplace concerns.
• Ensure high levels of customer service through operational execution, achievement of service-level targets, and on-time deliveries.
• Maintain a visible and accessible leadership presence within the Distribution Centre, proactively addressing operational, staffing, equipment, and workflow challenges.
• Partner with the General Manager in the development, monitoring, and control of the annual operating budget, identifying opportunities to improve cost efficiency and overall performance.
WHAT YOU WILL NEED:
• 3–5 years of progressive leadership experience at the Senior Supervisor or Manager level within a distribution centre or warehouse environment
• Exceptional team-building skills with a demonstrated ability to coach, develop, and motivate leaders and operational teams.
• Strong organizational, planning, and prioritization skills, with the ability to manage competing demands in a fast-paced, high-volume environment.
• Demonstrated ability to analyze operational performance, identify opportunities for improvement, and implement effective solutions.
• Excellent interpersonal, communication, and problem-solving skills, with the ability to collaborate effectively across all levels of the organization.
• Proficiency in Microsoft Office applications, Smartsheet, Warehouse Management Systems (WMS), SAP, and other related o