Manager, Vendor Programs

Description In Good Company (IGC) is a vendor partnership and marketing program that connects qualified service providers with property management teams through relationship-building, education, events, procurement initiatives, and other value-driven opportunities. IGC is designed to be a trusted resource that creates value for managers, associations, clients, and vendor partners while supporting informed decision-making and preserving client choice. Job Overview: The Manager of Vendor Programs is responsible for leading, managing, and growing the In Good Company (IGC) Program within the assigned market. As a market-facing leader, this role builds awareness, engagement, and adoption by developing strong relationships with internal leadership, operations teams, property managers, and vendor partners. The Manager of Vendor Programs will identify and recruit qualified vendors, expand priority service categories, create value-driven procurement opportunities, and position IGC as a trusted resource for managers and clients seeking competitive, qualified, and value-oriented solutions. The successful candidate will be entrepreneurial, relationship-oriented, and self-motivated, with the ability to work independently, build credibility, and create momentum for a developing initiative. Your Responsibilities: Program Growth & Market Development Lead the day-to-day management and growth of IGC within the market, aligning local execution with broader program goals, procurement priorities, and operational needs. Develop strategies to increase program visibility, vendor participation, manager engagement, client value, and revenue performance. Build trusted relationships with operational leaders, management teams, and other stakeholders to establish IGC as a valued market resource. Evaluate market needs, category coverage, vendor participation, engagement trends, and program results to guide continuous improvement. Vendor Development & Relationship Management Identify, recruit, onboard, and cultivate qualified vendor partners across priority categories to build a competitive and well-rounded network. Serve as the primary relationship manager between management teams and vendor partners, maintaining regular communication regarding opportunities, expectations, events, payments, and service standards. Monitor vendor alignment with program expectations; document feedback; coordinate escalations; and support corrective action or program-level decisions when necessary. Reinforce expectations for competitive initial pricing, responsiveness, professionalism, insurance compliance, program participation, and contractual commitments. Procurement & Preferred Vendor Support Provide managers and leadership teams with access to qualified vendor options, relevant program information, and value-based procurement resources. Identify recurring service needs, market trends, bulk bidding opportunities, and portfolio-wide strategies in collaboration with managers and leaders. Support the evaluation of vendor proposals, pricing structures, service offerings, and value propositions when needed. Promote access to vetted and trusted vendor partners while preserving manager and client choice. IGC supports informed decision-making and does not replace applicable procurement, bidding, approval, or contracting processes. Internal Engagement, Marketing & Events Serve as a trusted resource to property managers, assistant managers, regional directors, vice presidents, and other internal stakeholders. Participate in market meetings, trainings, operational events, industry gatherings, and networking opportunities to strengthen relationships and build program awareness. Drive adoption through direct support, webinars, lunch and learns, educational sessions, SharePoint resources, vendor spotlights, seasonal campaigns, and service alerts. Plan and host relationship-building, educational, networking, and charitable events with vendor partners and internal teams, including the annu…

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