Manager, Vendor Performance
Compass Surgical PartnersCompass Surgical Partners is a leading, independent, full-service ambulatory surgery center (ASC) development and management partner. An exclusive partner for premier health systems, Compass has built a nationwide portfolio of ASC joint ventures with health systems and physicians. Compass’ experienced leadership team has developed more than 250 ASCs over the past three decades, making it the partner of choice for high-performance ASCs. Differentiated by a proven track record of success and an agile, aligned operating model, Compass Surgical Partners aims to create strong partnerships that improve the lives of patients and providers. Learn more at www.compass-sp.com. Role Overview Compass Surgical Partners is seeking an experienced Manager, Vendor Performance to oversee vendor relationships and ensure strong service delivery, financial value, and operational performance across our growing organization. This role is responsible for managing the full vendor lifecycle, from selection and contract negotiations through implementation, performance management, renewals, and transitions. The Manager will establish performance standards, monitor vendor accountability, and identify opportunities to improve service quality, reduce costs, and mitigate risk. The ideal candidate brings strong vendor management expertise, financial acumen, and the ability to build productive relationships across internal teams and external partners. This is an individual contributor role that works closely with Revenue Cycle Management, Supply Chain, IT, Finance, Legal, and Compliance to drive consistent vendor performance and operational excellence. What You'll Do Vendor Selection & Contract Management Lead vendor sourcing, evaluation, due diligence, and selection processes to identify partners that meet organizational needs Coordinate contract negotiations, renewals, and amendments in partnership with Legal, Finance, and functional leaders Evaluate pricing structures, service commitments, contract terms, and total cost of ownership to support informed business decisions Manage vendor onboarding and implementation activities, ensuring operational readiness and clear accountability across stakeholders Vendor Performance & Accountability Establish and maintain vendor performance standards, service-level agreements (SLAs), key performance indicators (KPIs), and scorecards Lead recurring vendor business reviews to evaluate service delivery, financial performance, risks, and opportunities for improvement Identify performance gaps and develop corrective action plans with clear ownership, timelines, and measurable outcomes Hold vendors accountable for contractual commitments, service expectations, and timely resolution of performance issues Build productive relationships with vendor partners and internal stakeholders to support collaboration and continuous improvement Financial Oversight & Value Optimization Monitor vendor spending, contract performance, service costs, and financial commitments to ensure expected value is realized Identify opportunities for cost savings, service improvements, and operational efficiencies across vendor relationships Analyze vendor performance trends, financial exposure, and contract compliance to inform business decisions Provide clear reporting and recommendations to leadership on vendor performance, financial impact, and opportunities for improvement Process Innovation & Technology Enablement Identify opportunities to simplify and automate vendor-management workflows, reporting, scorecards, and performance monitoring Leverage AI-enabled tools and other technologies to analyze vendor data, identify trends, surface risks, and accelerate decision-making Evaluate emerging tools and approaches that can improve vendor oversight, operational efficiency, and financial value Establish practical controls to support the responsible and accurate use of AI-generated insights and automated processes Promote a culture of continuous improve…