Manager - Transportation Operations

If you enjoy leading teams, navigating a fast-moving freight market and finding opportunities to grow a business, this role is for you. WHO WE ARE Headquarters: Cedar Rapids, IA Position Location: Cedar Rapids, IA The Manager - Transportation Operations leads a team responsible for securing transportation capacity, ensuring freight is covered and delivering strong service to customers and carriers. This role combines people leadership, market strategy and P&L ownership, using freight market insights and performance data to improve execution, maximize profitability and position the business for continued growth. Compensation: $68,395 - 88,925 Pay Bi-Weekly *A final amount is dependent on factors including prior relevant experience, knowledge and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range. Annual Incentive Plan: This position is eligible for an Annual Incentive Plan (AIP) with a target payout of 10% of annual base salary. Benefits: Comprehensive package including medical, dental and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays and parental leave; plus additional voluntary benefits and employee discounts. Essential Duties & Responsibilities Capacity Operations Leadership: Lead the team responsible for covering freight within assigned regions and ensuring shipments are effectively managed from pickup through delivery Freight Execution: Ensure shipment status is communicated accurately and carrier charges are updated timely to support customer invoicing and carrier payment Market Strategy: Monitor freight market trends and costs, adjusting purchasing strategies to ensure transportation is secured competitively and in alignment with current market conditions P&L Ownership: Manage the P&L for the assigned scope of business, identifying opportunities to improve profitability and scale operations Business Growth: Drive profitable growth by leveraging technology, training, workforce planning and compensation strategies to support business needs Team Leadership: Set clear expectations for employees and ensure the team understands what strong daily, weekly and monthly performance looks like Performance Management: Establish and manage key performance indicators (KPIs) that drive accountability, productivity and desired team behaviors Reporting and Communication: Communicate performance against KPIs through dashboards, recurring one-on-one meetings and regular team communication Talent Development: Coach, train and develop employees to improve performance, build capability and support continued growth Relationship Management: Build trusted relationships with internal partners, customers and carriers, including drivers, dispatchers and carrier owners Cross-Functional Partnership: Collaborate with Sales, Marketing, Finance, HR, leadership and other key stakeholders to align capacity strategies with business objectives Process and Policy Leadership: Develop, maintain and execute department policies and identify opportunities to improve operational efficiency, quality and productivity People Management: Manage employee performance, including hiring, performance appraisals, coaching, discipline and other employment decisions with appropriate management support Quality and Productivity: Ensure established quality, service and productivity goals are consistently achieved Travel: Travel as business needs require, with limited travel expected Did You Know? CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution CRST is headquartered in Cedar Rapids, IA…

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