Manager Transportation

About Us HEINEKEN USA Inc., the nation's leading high-end beer importer, is a subsidiary of HEINEKEN International N.V., the world's most international brewer. Key brands imported into the U.S. are Heineken® – the world's most international beer brand, Heineken® 0.0 – an alcohol-free beer innovation, Heineken® Silver – a new lower-carb, lower-cal beer, the Dos Equis Franchise, and the Tecate Franchise. HEINEKEN USA also imports Amstel Light, Red Stripe, Strongbow Hard Apple Ciders, Bohemia and more. For news and updates, follow us on Twitter @HeinekenUSACorp, or visit HEINEKENUSA.com Who We Are At HEINEKEN USA, we’re a team with a passion to bring our iconic brands to the next level. The work is challenging, we learn from our experiences (even our mistakes), and we love what we do. You’ll be empowered to think differently, try new things, and GO PLACES. About The Role The Manager, Transportation is responsible for driving HUSA Operations measures of success across domestic transportation, return logistics, and managed transportation execution. This role owns the day-to-day operating rhythm required to deliver safe, reliable, cost-effective, and sustainable transportation performance across HUSA’s distributor network and logistics service provider ecosystem. The Manager, Transportation partners closely with Warehousing, Customer Supply Chain, Planning, Procurement, Finance, D&T, and external Logistics Service Partners to manage service execution, routing guide performance, carrier compliance, tendering controls, appointment adherence, exception management, cost visibility, and continuous improvement. The role supports transformation of the transportation function by strengthening governance routines, data quality, SOP discipline, vendor scorecards, and improvement pipelines while helping deliver business-critical peak season readiness, customer service reliability, budget control, and longer-term network optimization priorities. Key Responsibilities Transportation Operations Management: Responsible for daily transportation execution across domestic outbound, transfer, and return logistics flows, ensuring performance to safety, service, cost, quality, and sustainability objectives. Lead vendor-facing daily and weekly control system routines to review service exceptions, tender performance, appointment adherence, POD compliance, late reason coding, capacity risks, and corrective action plans. Partner cross-functionally with Customer Supply Chain, Planning, Warehousing, Procurement, Finance, D&T, Inventory, and Logistics Transformation to resolve transportation risks and protect distributor service. Anticipate and manage capacity constraints, demand point bottlenecks, routing guide failures, tender rejections, spot market needs, and peak season execution risks through structured problem solving and escalation. Maintain strong operational controls through SOPs, process maps, training materials, issue logs, open action trackers, and standardized reporting routines. Monitor transportation market trends, carrier performance, cost drivers, fuel assumptions, and regulatory developments to support informed decisions and timely leadership communication. Support execution of transportation technology, data, and reporting improvements, including TMS connectivity, EDI compliance, carrier data quality, invoice accuracy, and performance dashboard adoption. Distributor & Customer Support Support premium, segmented service for top distributors by identifying transportation service gaps, root causes, and corrective actions. Serve as an escalation point for logistics coordination issues impacting distributor delivery reliability, requested delivery dates, appointment scheduling, and shipment visibility. Partner with Customer Supply Chain and Sales to support business reviews, service recovery actions, customer value initiatives, and continuous improvement opportunities that improve customer experience and cost-to-serve. Vendor Management & Governa…

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