MANAGER TRANSPORTATION BUSINESS SUPPORT

Job ID: 66980 Job Category: Operations & Maintenance Division & Section: Transportation Services, Business Performance Work Location: North York Civic Centre, 5100 Yonge St. Job Type & Duration: Full-time, Permanent Salary Range: $126,000.00 - $176,140.00 Shift Information: Monday to Friday, 35 hours per week Affiliation: Non-Union Number of Positions Open: 1 Posting Period: 13-OCT-2026 to 02-NOV-2026 Job Summary Reporting to the Director Transportation Business Performance, the Manager Transportation Business Support provide strategic leadership for the division's business support functions, including contract management, business process improvement, technology planning and governance, performance measurement, operational support services, and/or ensuring the state of good repair for Divisional facilities. This position leads the development and implementation of divisional business strategies, management controls, compliance frameworks, technology initiatives, and operational service planning and improvement programs that support the efficient delivery of Transportation Services. As key member of the management team, the Manager provide expert advice to senior leadership on contract administration, procurement governance, enterprise systems, operational effectiveness, organizational performance, and risk management to drive operational excellence. The Manager of Transportation Business Support works collaboratively with internal and external stakeholders to advance divisional priorities, ensure compliance with corporate requirements, and deliver innovative, cost-effective business solutions that support operational excellence across Transportation Services. For the subject recruitment, the Manager Transportation Business Support (Fleet & Facilities) is responsible for leading the planning, procurement, management, and maintenance of Transportation Services’ divisional fleet, facilities, and operational assets. The role oversees a team responsible for: Managing facilities, in partnership with Corporate Real Estate Management (CREM), including the planning and maintenance of offices, road maintenance yards, and equipment and snow storage spaces required to support staff, equipment, and materials; Managing the lifecycle of fleet vehicles and equipment, ensuring assets are maintained in a state of good repair and available to support operational needs; and The procurement and administration of contracts supporting fleet and facilities operations, and the coordination of pilot projects to evaluate new vehicles, equipment, and technologies for operational suitability and effectiveness. Major Responsibilities Divisional Fleet & Facilities Management Monitors and evaluates the state-of-good-repair for divisional fleet & facilities Coordinates maintenance needs for fleet vehicles through Corporate Fleet Services Monitors fleet usage and evaluates fleet needs annually; Prepares budget plans for the whole lifecycle costs associated with divisional facilities Procures and administrates contracts supporting planning, construction and maintenance of divisional facilities Strategic Leadership and Operational Effectiveness Provides strategic leadership for the development, implementation and continuous improvement of divisional business support programs, management systems, policies, controls and performance frameworks supporting Transportation Services. Leads division-wide projects, strategic initiatives and special assignments to advance business, operational and technology priorities. Identifies and implements opportunities to improve service delivery, operational performance and organizational effectiveness through process improvements, standardization and innovation. Develops business plans, policies, procedures and performance measures that support divisional objectives and continuous improvement. Financial and Human Resource Management Develops, recommends and administers the annual operating budget for the unit and ensures ex…

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