Manager, Supply Chain & Operations
Frontline Systems Inc.About the Job Frontline is small but growing manufacturer and importer of banner stands, display hardware, print media, and supporting print shop equipment, with locations in Ontario, Canada, and New York, USA. Working with some of the largest distribution names in the sign and graphics industry, we enable our partners to service local graphics markets profitably. The Opportunity Frontline is seeking a Manager, Supply Chain & Operations to keep our products moving reliably from supplier to customer. In this hands-on role, you’ll lead procurement, materials planning, logistics, and warehouse operations across Canada and the United States. You’ll work closely with teams across the business to maintain product availability, manage costs, and improve how our supply chain operates. You’ll take ownership of day-to-day supply chain execution while building the processes and partnerships needed to support Frontline’s growth. This role is a good fit for a practical, collaborative leader who can plan ahead, resolve operational issues, and bring clarity to complex work across suppliers, systems, teams, and borders. Key Responsibilities Procurement & Supplier Ownership Manage purchasing activities, supplier relationships – domestic and international – and order commitments. Coordinate and lead negotiations on pricing, lead times, capacity, and delivery expectations with suppliers. Track supplier performance and resolve issues that affect cost, quality, or availability * Materials Planning & Inventory Plan material requirements to support demand, production, and customer commitments. Monitor inventory levels and recommend actions to prevent shortages and excess stock. Maintain accurate purchasing, planning, and inventory data. * Logistics & International Operations Coordinate inbound and outbound transportation across Canada and the United States. Oversee inbound logistics, including international freight, customs documentation, regulatory requirements and compliance. Identify opportunities to improve transit times, service, and logistics costs. * Cross-functional Partnership Partner with teams such as Sales, Finance, and Customer Service to align supply with business needs. Communicate risks, constraints, and delivery updates clearly and early. Support planning discussions and help teams make informed operational decisions. * Process & Systems Improvement Review supply chain workflows and identify ways to improve accuracy, efficiency, and visibility. Maintain reliable data and processes across relevant planning, purchasing, and inventory systems. Develop practical procedures and performance measures to support consistent execution. * Oversight of Warehouse Operations, Canada & USA Provide operational oversight of warehouse activities across Canadian and U.S. locations. Support safe, accurate, and timely receiving, storage, inventory control, and order fulfillment. Work with warehouse teams and partners to address service issues and improve performance. Requirements Proven experience managing supply chain or operations activities involving procurement, inventory, and logistics. Ability to coordinate suppliers, internal teams, and external service providers to meet business commitments. Strong organizational and problem-solving skills, with the ability to prioritize changing needs. Clear written and verbal communication skills. Comfort working with operational data and business systems. Ability to support operations spanning Canada and the United States. Qualifications 4-7+ years experience in supply chain, procurement, logistics, inventory planning, or operations management. Strong experience managing international supplier relationships and coordinating international or cross-border shipments. Experience overseeing warehouse operations or working with warehouse teams. Familiarity with ERP, inventory management, or supply chain planning systems. A degree, diploma, or equivalent practical experience in su…