Manager, Supply Chain - Indirects & Services
WingstopWHO WE ARE We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry. Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together. WHAT WE’LL NEED The Manager, Supply Chain – Indirect & Services will be a key member of the Supply Chain team, facilitating and supporting cost optimization, strategic supplier relationship enhancement, service metric adherence, New Restaurant Opening (NRO) planning & process optimization. Key operational support will mainly focus on kitchen equipment, fixture, furniture, smallware, and construction materials. Strategy & Leadership Define & own multi-year strategic sourcing strategies and roadmap that optimize value to our operating partners. Administer governance and decision-making frameworks that determine approved products and performance standards for Repair & Maintenance (R&M). Provide guidance, authority and support for international indirect sourcing within owned category space. Stakeholder Engagement & Financial Stewardship Collaborate directly with internal and external stakeholders (including legal, construction/design, development, finance, accounting, operation, marketing, supplier partners and franchisee groups) to identify, develop, influence, and implement cost management strategies and continuous improvement without relying on formal authority. Act as an escalation point for complex field issues, driving resolution with suppliers, vendors, and operation teams. Responsible for advanced quantitative analysis that model financial implications of key business decisions and performance of indirect category. Build trust and influential relationships with franchisees, franchisee leadership groups, and operation teams. Innovation & Program/Project Management Proactive execution of business projects including category planning, demand forecasting, internal and external benchmarking and risk mitigation strategies. Design, draft, lead, negotiate, and manage external partner relationships via RFP/RFI/RFQ activities from end-to-end. Identify innovation opportunities that support evolving business needs and goals. Conduct market research, analysis, and benchmarking for the indirect category and present to relevant internal stakeholders. Address and resolve issues related to material quality, price, supplier service or performance, and delivery. Supplier Relationship Management Manage on-going supplier management, including quarterly business reviews, scorecard development, and market condition updates in partnership with internal team leaders to drive marketplace growth. WHAT YOU’LL NEED Bachelor’s degree in Business, Supply Chain Management, Economics or equivalent work experience required. 5+ years of experience in CAPEX, FF&E, or broader foodservice industry category ownership with strategic sourcing and supplier relationship management. Must possess strong commercial skills, with the ability to develop a business case and build models in Power BI or the like. Be able to independently own contract management, review, and execution with legal partners. Highly self-organized, with the ability to thrive in a fast-paced environment, with excellent presentation and communication skills with proven ability to engage and influence cross functional partners, senior lead…