Manager, Supply Chain

Service Center CSCS TX Category Strategy & Planning Develop and execute category management plans for assigned collision purchasing categories, aligned with Caliber's business objectives, procurement roadmap, and annual savings targets. Analyze spend, market conditions, supplier capabilities, and industry trends to identify sourcing, cost optimization, and standardization opportunities. Research new and existing products and services to secure best-in-class value. Conduct financial and reputational research on suppliers to serve as the subject matter expert on what is available and achievable. Develop best-practice sourcing models for supply chain partners, including distributors and manufacturers. Strategic Sourcing & Negotiation Lead RFIs, RFPs, and RFQs from supplier evaluation through negotiation, contracting, and implementation. Negotiate pricing, commercial terms, service levels, rebates, allowances, and value-added programs. Partner with Legal and Finance to structure, negotiate, and finalize supplier agreements. Standardize purchasing policies and program requirements across the organization. Supplier Performance & Compliance Establish and enforce supplier SLAs, KPIs, and scorecards tied to operational requirements. Lead performance reviews and executive business reviews with strategic suppliers. Drive corrective action plans and track them through resolution. Manage vendor and item compliance reporting covering service, quality, deviated pricing, and the collection of rebates and allowances. Execute disciplined price audits to confirm contracted deviated prices are invoiced accurately through distribution networks. Identify and mitigate supplier risks, including financial health, concentration, and business continuity. Spend Management & Analytics Use spend management and performance data to drive savings, cost avoidance, and value across the distribution system. Report category performance, savings, risks, and recommendations to senior leadership. Team Leadership & Program Management Manage, coach, and develop Supply Chain Specialists, setting clear priorities, accountabilities, and performance expectations. Lead program management and cross-functional initiatives, including product evaluations and sustainability goals. Collaboration & Business Partnership Partner with internal and external stakeholders to develop strategies that meet Caliber's operational, quality, and financial standards. Influence Operations, Finance, and supplier leadership to align requirements, sourcing priorities, and implementation plans. Other duties as assigned. Education & Experience Bachelor's degree in Business, Supply Chain, or a related field, or an equivalent combination of education, training, and experience. 8+ years of progressive procurement experience, including negotiation and RFP management. Demonstrated experience managing supplier performance against SLAs and corrective actions. Strong knowledge of industry operating costs, procurement methods, and pricing practices. Proficiency with analytical tools, including Excel and Power BI. Exceptional written and verbal communication, presentation, and influencing skills. Structured, fact-based decision making with an appropriate sense of urgency and a customer-first perspective. Ability to work independently with minimal supervision while collaborating as a team player. Preferred: people leadership experience; collision repair, automotive parts, or distribution experience; price audit, rebate administration, and contract compliance experience. Success Measures Achievement of annual savings and cost avoidance targets. Supplier SLA and compliance performance. Price audit accuracy and rebate and allowance recovery. Team development and engagement. Stakeholder satisfaction with supply continuity and service. Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

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