Manager Strategic Sourcing Tools and Op
JetBlueManager, Strategic Sourcing Tools and Operations Position Summary: The Manager, Strategic Sourcing Tools and Operations is a key leader within Sourcing and is accountable for the strategy, development, implementation, and ongoing performance of the software tools, dashboards, and enabling processes available to the JetBlue Strategic Sourcing organization and its key stakeholders. The Manager leads and develops a team of project management professionals, establishes the product and technology roadmap for the function, and ensures investments in tools and analytics solve priority business problems, scale effectively, and drive measurable financial and operational outcomes for JetBlue. The ideal candidate combines strong people leadership, product and program management, data fluency, and stakeholder influence. They can translate Sourcing strategy into a prioritized portfolio of technology and process initiatives, guide teams through ambiguity, and drive alignment across Legal, Procurement, Operations, Technology, Data Engineering, and senior business stakeholders. They set clear expectations, develop talent, make sound tradeoffs across competing priorities, and deliver solutions while aligning to JetBlue’s values of Safety, Caring, Integrity, Passion, and Fun. Essential Responsibilities: Lead, coach, and develop the Strategic Sourcing Tools and Operations team, establishing clear objectives, accountability, development plans, and performance expectations Establish the strategy and multi-year roadmap for Sourcing tools, analytics, automation, and enabling processes based on organizational priorities, stakeholder needs, and measurable business value Own portfolio prioritization and resource allocation across new capabilities, enhancements, maintenance, and process improvement initiatives; make tradeoffs across scope, timing, risk, and value Provide direction and oversight for front-end and back-end development of select tools, including solutions built on no-code and low-code platforms (i.e., Airtable), while ensuring appropriate technical partnership and governance Lead stakeholder engagement with Sourcing leadership and key partners to define business outcomes, establish requirements, resolve competing priorities, and secure alignment on major decisions Oversee product and project roadmaps, development timelines, program risks, issues, scope changes, dependencies, budgets where applicable, and delivery commitments across the portfolio Direct complex, cross-functional programs across AI/ML development, data ingestion, contract analytics, workflow automation, and integration with operational systems Serve as the primary liaison with BP Performance Management, Legal, Procurement, Technology, Data Teams, and other senior stakeholders for the Sourcing tools and operations portfolio Partner with Data Engineering, AI/ML, Technology, and governance teams to establish scalable approaches to data sourcing, data quality, architecture, system integration, security, and controls Establish quality and testing standards across the portfolio, including data validation, AI model output review, SLA extraction accuracy, user acceptance testing, and post-implementation performance measurement Lead change management, stakeholder communications, adoption, training, and process redesign to ensure new capabilities are embedded into Sourcing ways of working and achieve intended outcomes Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement Other duties as assigned Minimum Experience and Qualifications: Bachelor’s Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience Five (5) years of experience in Program Management, Technical Product Management, Product Management, Business Transformation, or a related field, including experience leading complex cross-f…